The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
The risk
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
The fix
Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fccc, Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V237000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.