- The problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
- The risk
- Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the windshield wiper arm and linkage parts, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL969.
Vehicle safety record
2020 Freightliner M2 Problems, complaints & recalls
No owner complaints about the 2020 Freightliner M2 have been filed with NHTSA. It is covered by 2 recalls, the latest in April 2023 for the linkages.
NHTSA data checked
AFar fewer problems than a typical M2 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Freightliner M2 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
- The risk
- Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
- The fix
- DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.
What owners say
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No complaints about the 2020 Freightliner M2 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Freightliner M2: every year compared
All M2 years2020 Freightliner M2 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Freightliner M2 | 0 | 2 | A | |
| 2020 Freightliner Cascadia | 26 | 21 | D | Compare |
| 2020 Freightliner Business Class M2 | 8 | 12 | C | Compare |
| 2020 Freightliner Sprinter 2500 12 Passenger Van | 7 | 0 | - | Compare |
| 2020 Freightliner Sprinter 2500 Cargo Van | 7 | 0 | - | Compare |
| 2020 Freightliner Sprinter 2500 15 Passenger Van | 7 | 0 | - | Compare |
| 2020 Freightliner 108SD | 1 | 10 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Freightliner M2
Does the 2020 Freightliner M2 have any recalls?
Yes - NHTSA lists 2 recalls for the 2020 Freightliner M2: linkages (April 2023); connection (February 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Freightliner M2 had?
None have been filed with NHTSA so far.
Is the 2020 Freightliner M2 a reliable vehicle?
Its Safety Index is 79 out of 100 (grade A: far fewer problems than a typical Freightliner M2 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Freightliner M2 years have the most complaints?
2021 (8), 2009 (3), 2022 (3). See every Freightliner M2 year compared.
What should I do if my 2020 Freightliner M2 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data