- The problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2 vehicles. The driveshafts can break under certain loading conditions.
- The risk
- A broken driveshaft can separate and cause a loss of drive power, increasing the risk of a crash.
- The fix
- Dealers will replace the driveshafts, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL980.
Vehicle safety record
2023 Freightliner M2 Problems, complaints & recalls
No owner complaints about the 2023 Freightliner M2 have been filed with NHTSA. It is covered by 2 recalls, the latest in August 2023 for the driveshaft.
NHTSA data checked
BFewer problems than a typical M2 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2023 Freightliner M2 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
- The risk
- A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
- The fix
- DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
What owners say
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No complaints about the 2023 Freightliner M2 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Freightliner M2: every year compared
All M2 years2023 Freightliner M2 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2023 Freightliner M2 | 0 | 2 | B | |
| 2023 Freightliner Cascadia | 12 | 7 | C | Compare |
| 2023 Freightliner Business Class M2 | 1 | 8 | C | Compare |
| 2023 Freightliner 114SD | 1 | 7 | D | Compare |
| 2023 Freightliner Sprinter 1500 | 1 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2023 Freightliner M2
Does the 2023 Freightliner M2 have any recalls?
Yes - NHTSA lists 2 recalls for the 2023 Freightliner M2: driveshaft (August 2023); tie rod assembly (April 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2023 Freightliner M2 had?
None have been filed with NHTSA so far.
Is the 2023 Freightliner M2 a reliable vehicle?
Its Safety Index is 62 out of 100 (grade B: fewer problems than a typical Freightliner M2 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Freightliner M2 years have the most complaints?
2021 (8), 2009 (3), 2022 (3). See every Freightliner M2 year compared.
What should I do if my 2023 Freightliner M2 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data