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Safety recall · 24V043000

Steering: arm Kenworth, Peterbilt recall

PACCAR Incorporated reported this recall to NHTSA on January 25, 2024. It covers about 68 vehicles across 8 model years listed below. The repair is free.

Campaign
24V043000
Reported
Jan 25, 2024
Vehicles
68
Area
Steering

The problem

PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 520, 567, and Kenworth T800, T880, W900, and W990 trucks. The bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies.

The risk

An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.

The fix

Dealers will inspect and replace the steering knuckle assemblies as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBB and 24KWB.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V043000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V043000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PACCAR Incorporated's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V043000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V043000 announced?

PACCAR Incorporated reported it to NHTSA on January 25, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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