The problem
Trans Tech Bus (Trans Tech) is recalling certain 2018-2021 SST, CST, SSTFLR and CSTFLR school buses. In the event of a rollover, the emergency exit windows may not open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 220, "School Bus Rollover Protection."
The risk
An emergency exit window that does not open can increase the risk of injury.
The fix
Dealers will inspect and repair the emergency exit windows as necessary, free of charge. Owner notification letters were mailed September 25, 2024. Owners may contact Trans Tech customer service at 1-845-988-2333.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Trans Tech dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V696000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.