Steering wheel / handle bar Autocar, White Truck recall

The problem

The metal stiffener at the rear of the splash shield may become bent during servicing or by abuse. This can allow the splash shield and stiffener or one of its attaching bolts to rub against and cut the steering shaft.

The fix

The splash shield stiffener will be removed and the steering shaft will be replaced, if damaged.

Contacts

Vehicle description: heavy trucks.System: structure; splash shield stiffener.Consequences of defect: prolonged contact may sever the steering shaft,resulting in total loss of steering control and, possibly, an accident.

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Autocar, White Truck dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 79V084000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.