The problem
Manufacturing errors by the supplier of the liftgate latch mechanism may cause the secondary portion of the liftgate latch not to function. If the latch is not in the primary latch position, the liftgate could open without operator action.
The risk
If the liftgate were to open during vehcile operation,passengers or cargo could fall from the open liftgate.
The fix
REPLACE MALFUNCTIONING LIFTGATE LATCHES.
Contacts
System: liftgate.Vehicle description: passenger cars; station wagons.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 91V145000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.