The problem
The arc welds on the sway bar bracket, where it attaches to the strut reserve tube, did not fuse properly.
The risk
Over time, a portion of the bracket can tear away from the strut, falling into and puncturing the tire or causing damage to the wheel, which could result in an accident.
The fix
Monroe dealers will replace the strut free of charge.
Contacts
Equipment description: aftermarket shock absorbers for 1986 - 1994 ford taurus and mercury sable passenger cars; part 71780, 81780. If the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect, please contact monroe at 1-800-521-6754. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94E036000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.