The problem
The steering column upper intermediate-shaft nut may not be torqued to proper specifications. The nut could loosen and detach allowing the through-bolt that secures the upper intermediate-shaft to the lower steering column shaft joint to fall out.
The risk
This loose engagement can provide noticeable noise and abnormal steering feeling to the driver and, if left unattended, the steering shafts can separate resulting in a loss of steering control.
The fix
Dealers will torque the suspect fasteners to the proper specifications.
Contacts
System: steering; column shaft upper. Vehicle description: light duty pickup trucks. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.