The problem
The subject vehicles have their wheelchair barriers attached to the floor structure with a bolt threaded into the floor structure. In the case of a frontal crash, at more than 20 miles per hour, with the wheelchair position occupied, there is a possibly that the bolt threads tapped into the floor structure would strip allowing movement of the wheelchair barrier.
The risk
Failure of the hardware attachment would allow movement of the wheelchair barrier which could cause injuries, or death of the disabled person or other passengers.
The fix
The existing wheelchair barrier leg mounting bolts will be replaced with new bolts, washers and nuts.
Contacts
Owner notification: owner notification will begin january 10, 1997. Notes: if you do not receive the free remedy within a reasonable time should contact orion at 1-905-625-9510. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V002000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.