The problem
Vehicle description: buses equipped with 4-stroke cycle engines. Engine compartment fires have occurred at or near the webasto diesel fueled auxiliary heater.
The risk
Personal injury and property damage can occur due to an engine compartment fire.
The fix
Mci is asking coach operators to disable the webasto heater by disconnecting the appropriate fuses.
Contacts
Owner notification was completed september 30, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mci at 1-701-825-6234. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V053000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.