The problem
Vehicle description: passenger vehicles. The section of the owner's handbook titled "horizontal aim" does not specifically instruct an owner how to adjust the headlamp horizontal aim. This does not comply with requirements of fmvss no. 108, "Lamps, reflective devices, and associated equipment."
The risk
A vehicle's headlamp would not be properly adjusted causing visibility problems to oncoming vehicles.
The fix
Owners are being provided with a label with the correct information on headlamp horizontal aim to be placed over the existing text in the owner's handbook. If an owner desires, their dealer can place the sticker in the owner's handbook for them.
Contacts
Owner notification began during september 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saturn at 1-800-553-6000 (prompt 3). Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V162000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.