The problem
Vehicle description: passenger vehicles equipped with front seat automatic shoulder belts. The rail of the automatic shoulder belt can wear sufficiently such that the cable which retracts the buckle assembly can become jammed in the rail rendering the shoulder belt inoperative.
The risk
A seat occupant may not be properly restrained in the event of a vehicle crash.
The fix
Dealers will replace the passive shoulder belt assembly with a modified one (with additional dust lip) in vehicles which have experienced a problem. In vehicles in which the automatic shoulder belt functions properly, the rails will be inspected and replaced with modified rails if they exceed the inspection criteria.
Contacts
Owner notification began march 31, 1998 and will be completed by august 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V211000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.