The problem
Vehicle description: passenger vehicles equipped with automatic transmissions. Due to poor welds, ignition keys can stick, shift levers/linkages can break and shift levers can move.
The risk
This condition can cause unexpected movement of the vehicle increasing the risk of a crash or property damage.
The fix
Dealers will replace the automatic transmission shift lever assemblies (except the handle grip).
Contacts
Owner notification began june 15, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Subaru dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 98V042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.