The problem
Vehicle description: trucks assembled with skf level 2 truck hub units (thu) received from meritor. These hubs can fatigue crack.
The risk
This fatigue cracking can result in wheel separation, increasing the risk of a crash.
The fix
Dealers will replace these hubs with production level 3 hubs.
Contacts
Owner notification began june 17, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-206-828-5418. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V128002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.