- The problem
- Chrysler Group LLC (Chrysler) is recalling certain model year 2013-2014 SRT Viper vehicles manufactured November 28, 2012, to June 26, 2014. Due to inaccurate seat position sensors, the frontal air bags may deploy with a lower velocity than designed for the actual seat position.
- The risk
- In the event of a vehicle crash necessitating air bag deployment, an air bag that deploys at a lower velocity than designed may increase the risk of personal injury.
- The fix
- Chrysler will notify owners, and dealers will install a metal shim on the detection plate to correct the seat position sensor accuracy, free of charge. The recall began on December 20, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P52.
Vehicle safety record
2013 SRT Viper Problems, complaints & recalls
Owners have filed 3 complaints about the 2013 SRT Viper with NHTSA, most often about the visibility & wipers (3) and the electrical system (1). Those complaints describe 1 injury. It is covered by 1 recall, the latest in September 2014 for the frontal. For comparison, the 2014 has 0.
NHTSA data checked
- Complaints
- 3
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
Most common 2013 SRT Viper problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2013 SRT Viper recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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3 complaints about the 2013 SRT Viper
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2013 dodge viper. The contact stated that after the rear window was replaced, the contact's vision became distorted whenever the headlights illuminated on the rear lower window. The manufacturer was contacted and did not provide a remedy. The vehicle was not repaired. The failure mileage was 4,000 and the current mileage was 7,200.
While driving to work on september 11, 2013 at approximately 5:45 a.M., In my brand new dodge viper gts that I purchased for around $150,000 in late august 2013, from auto nation dodge/chrysler/jeep/ram in spring, tx, with less than 1000 miles on it, I made a newspaper stop at a convenience store in dayton, tx, then I continued on highway 90 west headed to work. After coming out of the store fog had developed on my windshield and my rear glass so I turned on the front defogger to defog the windshield. After the...
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windshield was cleared I turned off the front defogger. Next, I turned on the rear glass defogger to defog the rear glass. During the defogging of the rear glass I noticed smoke/sparks that I mistaken for fog evaporating. After about two minutes of defogging and two miles of driving down highway 90 west the rear glass exploded like a bomb, slinging hot glass to the back of my head and everywhere else it could go. I quickly turned off the rear glass defogger and slowed down to gain control of the car thinking someone had shot out the glass or threw a bowl or rock etc. Through it. This was very scary and dangerous because I could have easily panicked and lost control of the car. Also, the seats and the entire inside of the cockpit heated up tremendously, causing me to pull over and let the inside cool off before I drove the car back home (6 miles east on highway 90 to liberty, tx.... I was very lucky to be close to my home). "I received small cuts in the back of my head from the glass that I later cleaned with paper towels". I called dodge and the dealership to arrange for the car to be examined. Dodge sent a truck to transport the car back to auto nation. Dodge and auto nation claims the car was repaired but there are sounds that the back glass makes with or without the rear glass defogger on. "This electrical problem will become deadly if not taken seriously"....Updated 04-10-14 *bf
On friday november 15th I was driving my 2013 viper to work, the weather was supposed to be beautiful and I wanted to enjoy my car. I needed to turn on the rear window defroster. Within minutes there was a loud bang and my rear windshield shattered. The inside of my vehicle was covered with glass; I had glass inside my shirt. I had no idea what had happened. I thought someone had shot out the rear window with a bb gun, the noise was so loud. I called herb chambers chrysler jeep dodge of danvers where...
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I had purchased the vehicle and spoke to [[redacted]], the service manager. I explained to him what had happened. He informed me that this was a ?Known issue? With the new viper. He stated that they just repaired a viper with a similar problem. I was shocked that I had not been informed that there might be a problem with my car. Neither the dealership nor the manufacturer took the time to notify me. Despite the fact that only 150 of these vehicles were built, no one called or wrote to inform me of the potential problems with the vehicle. As a result of that, my rear windshield shattered as I was driving the car sending glass flying all over the interior of the vehicle. I don't think this is right. I think they had an obligation to inform their customers of the potential problem as soon as they knew about it. *Tr..Update 04-10-14 *bf ..Updated 06/09/14 *bf updated 06/13/2014 *js
SRT Viper: every year compared
All Viper yearsQuestions about the 2013 SRT Viper
Does the 2013 SRT Viper have any recalls?
Yes - NHTSA lists 1 recall for the 2013 SRT Viper: frontal (September 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2013 SRT Viper?
By the complaints owners filed with NHTSA, the most common problem areas are the visibility & wipers (3), electrical system (1), seats & seat belts (1).
How many complaints has the 2013 SRT Viper had?
3 complaints have been filed with NHTSA, the first on December 17, 2013 and the latest on July 21, 2014. Of these, 0 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.
What should I do if my 2013 SRT Viper has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data