- The problem
- Starcraft Bus is recalling certain model year 2010-2013 Allstar XL, Ultrastar, Allstar, Starlite, Starquest, Xpress, Prodigy, Quest, and Allstar MVP transit buses built on Ford cutaway chassis equipped with Ford 5.4L or 6.8L engines and Trans/Air-brand air compressors. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
- The risk
- The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
- The fix
- Starcraft Bus will notify owners, and dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 19, 2014. Customers may contact Starcraft at 1-800-347-7440.
Vehicle safety record
2011 Starcraft Xpress Problems, complaints & recalls
No owner complaints about the 2011 Starcraft Xpress have been filed with NHTSA. It is covered by 1 recall, the latest in January 2014 for the alternator / generator / regulator.
NHTSA data checked
CAbout as many problems as a typical Xpress year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Starcraft Xpress recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2011 Starcraft Xpress yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Starcraft Xpress: every year compared
All Xpress years2011 Starcraft Xpress vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Starcraft Xpress | 0 | 1 | C | |
| 2011 Starcraft Autumn Ridge AR-One | 1 | 2 | - | Compare |
| 2011 Starcraft Travel Star Exp | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Starcraft Xpress
Does the 2011 Starcraft Xpress have any recalls?
Yes - NHTSA lists 1 recall for the 2011 Starcraft Xpress: alternator / generator / regulator (January 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Starcraft Xpress had?
None have been filed with NHTSA so far.
Is the 2011 Starcraft Xpress a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Starcraft Xpress year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Starcraft Xpress has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data