- The problem
- Startrans is recalling 4,409 my 2004-2008 senator and candidate shuttle buses built on ford or chevrolet chassis and equipped with ricon platform style wheelchair lifts. These lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, "Platform lift systems for motor vehicles." The anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift.
- The risk
- A lift occupant can be injured should the lift begin to stow unintentionally.
- The fix
- Startrans is working with ricon to correct the wheelchair lifts free of charge (please see 07e097). Owners may contact ricon at 1-818-267-3000 or startrans at 877-258-1392.
Vehicle safety record
2004 Startrans Candidate Problems, complaints & recalls
No owner complaints about the 2004 Startrans Candidate have been filed with NHTSA. It is covered by 2 recalls, the latest in December 2008 for the equipment adaptive / mobility.
NHTSA data checked
BFewer problems than a typical Candidate year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Startrans Candidate recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Startrans is recalling 4,409 my 2004-2008 senator and candidate shuttle buses built on ford or chevrolet chassis and equipped with ricon platform style wheelchair lifts. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 404, "Platform lift installations in motor vehicles." The threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
- The risk
- The user of the lift could be injured should the lift move unintentionally.
- The fix
- Startrans is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). Owners may contact ricon at 1-818-267-3000 or startrans at 877-258-1392.
What owners say
Be the first Candidate owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2004 Startrans Candidate yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Startrans Candidate: every year compared
All Candidate yearsQuestions about the 2004 Startrans Candidate
Does the 2004 Startrans Candidate have any recalls?
Yes - NHTSA lists 2 recalls for the 2004 Startrans Candidate: equipment adaptive / mobility (December 2008); equipment adaptive / mobility (December 2008). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Startrans Candidate had?
None have been filed with NHTSA so far.
Is the 2004 Startrans Candidate a reliable vehicle?
Its Safety Index is 65 out of 100 (grade B: fewer problems than a typical Startrans Candidate year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Startrans Candidate has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data