- The problem
- Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Vehicle safety record
2011 Startrans Senator Problems, complaints & recalls
No owner complaints about the 2011 Startrans Senator have been filed with NHTSA. It is covered by 5 recalls, the latest in May 2016 for the equipment adaptive / mobility.
NHTSA data checked
DMore problems than a typical Senator year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2011 Startrans Senator recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- Supreme will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 14, 2016, 2016. Owners may contact Supreme customer service at 1-800-642-4889, or Ricon customer service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- The problem
- Supreme Corporation (Supreme) is recalling certain model year 2006-2014 Senator, Senator II, Candidate, Candidate II, Senator HD, and Sentinel transit buses manufactured January 2, 2006, to April 30, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
- The risk
- If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
- The fix
- Supreme will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in November 2014. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
- The problem
- Supreme Corporation (Supreme) is recalling certain model year 2006-2012 Startrans Trolley, Sentinel, Senator HD, Senator, Candidate, C2, S2, PS2, and President transit buses equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
- The risk
- The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
- The fix
- Ricon will be conducting this recall on behalf of Supreme. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. The recall began on March 8, 2013. Owners may contact Supreme at 1-800-642-4889 or Ricon at 1-818-267-3000.
- The problem
- Startrans bus corporation (startrans) is recalling one model year 2011 senator commercial bus equipped with a specialty manufacturing inc. (Smi) prolo roof hatch. Increased friction between the rear plate assembly, p/no. 009327, And the nylon rear pop-up support, p/no. 008956, May result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "Bus emergency exits and window retention and release."
- The risk
- In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.
- The fix
- Startrans will notify the owner and a service kit will be provided by smi along with repair instructions to the dealer or owner free of charge. The safety began in june 2012. Owners may contact startrans at 1-574-6420811 or smi at 1-800-951-7867.
What owners say
Be the first Senator owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2011 Startrans Senator yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Startrans Senator: every year compared
All Senator yearsQuestions about the 2011 Startrans Senator
Does the 2011 Startrans Senator have any recalls?
Yes - NHTSA lists 5 recalls for the 2011 Startrans Senator: equipment adaptive / mobility (May 2016); equipment adaptive / mobility (January 2016); equipment adaptive / mobility (October 2014); equipment adaptive / mobility (February 2013) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2011 Startrans Senator had?
None have been filed with NHTSA so far.
Is the 2011 Startrans Senator a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical Startrans Senator year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2011 Startrans Senator has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data