- The problem
- Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Vehicle safety record
2009 Startrans Trolley Problems, complaints & recalls
No owner complaints about the 2009 Startrans Trolley have been filed with NHTSA. It is covered by 8 recalls, the latest in May 2016 for the equipment adaptive / mobility.
NHTSA data checked
FFar more problems than a typical Trolley year, for its age
- Complaints
- 0
- Recalls
- 8
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2009 Startrans Trolley recalls 8
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- The risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- The fix
- Supreme will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on March 14, 2016, 2016. Owners may contact Supreme customer service at 1-800-642-4889, or Ricon customer service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
- The problem
- Supreme Corporation (Supreme) is recalling certain model year 2006-2012 Startrans Trolley, Sentinel, Senator HD, Senator, Candidate, C2, S2, PS2, and President transit buses equipped with Ricon manufactured wheelchair lifts which have an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
- The risk
- The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
- The fix
- Ricon will be conducting this recall on behalf of Supreme. Ricon will notify the affected owners and will provide a supplemental cover kit and instructions, free of charge. The recall began on March 8, 2013. Owners may contact Supreme at 1-800-642-4889 or Ricon at 1-818-267-3000.
- The problem
- Startrans is recalling certain model year 2007-2010 transit buses equipped with braun century-2 and vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned. See the above list for the affected models.
- The risk
- A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchairs occupant could fall and sustain injury.
- The fix
- Startrans will notify owners, and the repairs will be performed by authorized braun dealers, free of charge. The safety recall began on june 7, 2012. Owners may contact startrans at 1-800-642-4889.
- The problem
- Startrans is recalling certain model year 2006 through 2010 transit buses equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
- The risk
- If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.
- The fix
- Startrans will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on april 18, 2011. (See carrier's recall campaign 11e-003.) Owners may contact carrier at 1-800-793-4741 or startrans at 1- 877-258-1391.
- The problem
- Startrans bus is recalling certain model year 2007 through 2010 candidate, candidate ii, senator, senator hd, president, trolley, senator ii, and sentinal transit buses manufactured from december 2007 through december 18, 2009 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
- The risk
- The user of the lift could be injured should the lift move without the restraint belt properly buckled.
- The fix
- Startrans bus is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on july 12, 2010. Owners may contact ricon at 1-818-267-3000 or startrans bus at 1-574-642-0811.
- The problem
- Startrans bus is recalling certain model year 2009 candidate, candidate ii, senator, senator hd, president, trolley, and senator ii transit buses manufactured from september 2007 through december 18, 2009, and fitted with certain ricon s series and k series l-model wheelchair lifts. Due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.
- The risk
- When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
- The fix
- Startrans bus will notify owners and the repairs will be performed by authorized ricon dealers free of charge. A software solution for this safety defect is under investigation. Until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. The safety recall began on july 12, 2010. Owners may contact ricon at 1-818-267-3000 or startrans bus at 1-574-642-0811.
- The problem
- Startrans is recalling certain model year 2001 through 2009 transit buses manufactured between october 15, 2001 and september 24, 2009, equipped with luminator horizon led side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
- The risk
- A short could occur, possibly causing smoke and fire.
- The fix
- Startrans will notify owners and the buses will be repaired by either startrans or luminator free of charge. Please see luminator's defect report 09e-054. The safety recall is expected to begin during november 2009. Owners may contact luminator at 1-972-516-3033 or startrans at 1-574-642-0811.
What owners say
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No complaints about the 2009 Startrans Trolley yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Startrans Trolley: every year compared
All Trolley yearsQuestions about the 2009 Startrans Trolley
Does the 2009 Startrans Trolley have any recalls?
Yes - NHTSA lists 8 recalls for the 2009 Startrans Trolley: equipment adaptive / mobility (May 2016); equipment adaptive / mobility (January 2016); equipment adaptive / mobility (February 2013); equipment adaptive / mobility (April 2012) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2009 Startrans Trolley had?
None have been filed with NHTSA so far.
Is the 2009 Startrans Trolley a reliable vehicle?
Its Safety Index is 19 out of 100 (grade F: far more problems than a typical Startrans Trolley year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2009 Startrans Trolley has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data