- The problem
- Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.
- The risk
- A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
- The fix
- Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.
Vehicle safety record
2003 Sutphen SP 110 Problems, complaints & recalls
No owner complaints about the 2003 Sutphen SP 110 have been filed with NHTSA. It is covered by 2 recalls, the latest in November 2014 for the mechanical.
NHTSA data checked
DMore problems than a typical SP 110 year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2003 Sutphen SP 110 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.
- The risk
- Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.
- The fix
- Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.
What owners say
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No complaints about the 2003 Sutphen SP 110 yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Sutphen SP 110: every year compared
All SP 110 yearsQuestions about the 2003 Sutphen SP 110
Does the 2003 Sutphen SP 110 have any recalls?
Yes - NHTSA lists 2 recalls for the 2003 Sutphen SP 110: mechanical (November 2014); equipment (November 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2003 Sutphen SP 110 had?
None have been filed with NHTSA so far.
Is the 2003 Sutphen SP 110 a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical Sutphen SP 110 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2003 Sutphen SP 110 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data