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2007 Thomas Built Buses C2 Problems, complaints & recalls

Owners have filed 6 complaints about the 2007 Thomas Built Buses C2 with NHTSA, most often about the visibility & wipers (3) and the brakes (2). It is covered by 6 recalls, the latest in August 2008 for the equipment adaptive / mobility. For comparison, the 2006 has 1.

NHTSA data checked

CAbout as many problems as a typical C2 year, for its age

#263 most complained-about 2007 vehicle

Complaints
6
Recalls
6
Crashes
0
Fires
0
Injuries
0
Deaths
0

Most common 2007 Thomas Built Buses C2 problems

Share of all 6 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2007 Thomas Built Buses C2 recalls 6

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment adaptive / mobility

08V4320001,046 vehicles affected

The problem
Daimler trucks is recalling 2,250 my 2006 and 2007 thomas built minotour, fs65, c2, hdx, and mvp ef school buses and recreational vehicle chassis manufactured between march 9, 2005 and february 23, 2007, equipped with ricon s or k series wheelchair lifts. The anti-stow interlock may not detect the presence of a wheelchair or mobility aid user. The pressure sensing switch that detects the presence of weight on the platform was not adjusted to the necessary sensitivity level. The lift could stow even though someone or something is still on the lift which fails to comply with federal motor vehicle safety standard no. 404, "Platform lift installations in motor vehicles."
The risk
A lift occupant can be injured should the lift begin to stow unintentionally.
The fix
Daimler trucks is working with ricon to correct the wheelchair lifts (please see 07e097). The recall began on november 26, 2008. Owners may contact ricon at 1-800-322-2884 or thomas built at 1-336-889-4871.

Equipment adaptive / mobility

08V4300001,419 vehicles affected

The problem
Daimler trucks is recalling 1,419 my 2006 through 2008 thomas built school buses and recreational vehicle chassis manufactured between march 7, 2005 and may 27, 2008, equipped with ricon platform style wheelchair lifts. These buses fail to comply with the requirements of federal motor vehicle safety standard no. 404, "Platform lift installations in motor vehicles." The threshold warning system may not detect the presence of a wheelchair or mobility aid user in a certain spot within the defined threshold area.
The risk
The user of the lift could be injured should the lift move unintentionally.
The fix
Thomas built is working with ricon to correct the wheelchair lifts free of charge (please see 07e095). The recall began on november 26, 2008. Owners may contact ricon at 1-818-267-3000 or thomas built 1-336-889-4871.

Equipment adaptive / mobility

07V135000329 vehicles affected

The problem
Certain my 2006 and 2007 thomas built minotour, fs-65, c2, hdx, and ef school buses manufactured between january 6 and september 6, 2006, equipped with ricon wheelchair platform lift models s2003, s2005, s2010, s5503, s5505, s5510, k2003, k2005, k2010, k5503, k5505, k5510. The lifts interlock switch system may not detect the presence of a passenger (either wheelchair or standee) on the platform lift which fails to conform to federal motor vehicle safety standard no. 404, Platform lift systems for motor vehicles.
The risk
The defect involves the interlock switch system in the lift not detecting the presence of a passenger (either wheelchair or standee) on the ricon wheelchair platform lift. In the event this condition occurs during passenger operations it may be possible for the wheelchair to tip backwards onto the platform when the platform was lowered. This could result in injury to the wheelchair's occupant. Also, anyone standing on the platform could lose his or her balance and fall, resulting in injury.
The fix
Freightliner will notify owners and will repair the affected buses free of charge. The recall is expected to begin on august 6, 2007. Owners can contact freightliner's customer assistance center at 800-385-4357 or contact ricon at 800-322-2884.

Other: school bus stop arm assembly

07V0020001,441 vehicles affected

The problem
Certain thomas built 2006 and 2007 c2 school buses manufactured between december 21, 2005, and september 4, 2006. The inlet air fitting welded to the base plate was manufactured inconsistently, possibly allowing the fitting to separate. Separation of the inlet fitting will prevent the actuating air from powering the crossing arm and may not deploy.
The risk
A non-deploying crossing arm allows some student passengers to not be visible to the driver as they cross in front of the bus during pick-up or discharge, present a risk to them.
The fix
Thomas built will notify owners and repair the buses free of charge. The recall began on january 28, 2007. Owners may call thomas built at 336-889-4871 or contact freightliner at 800-547-0712.

Other: school bus stop arm assembly

06V4960002,108 vehicles affected

The problem
Certain thomas built 2006 and 2007 c2 school buses manufactured between december 21, 2005, and september 4, 2006. The stop arm may not deploy.
The risk
A non-deploying stop arm may encourage motorists to pass the school bus during pick-up or discharge of children, possibly resulting in serious injury.
The fix
Thomas built will notify owners and repair the buses free of charge. The recall will begin on march 29, 2007. Owners may call thomas built at 336-889-4871 or owners may contact freightliner at 800-547-0712.

Parking brake: air

06V2050005,243 vehicles affected

The problem
Certain heavy trucks, shuttle buses, and school buses equipped with bendix modulated spring brake valves. A defect in the modulated spring brake valve casting may cause an intermittent delay in the application of the park brake.
The risk
The vehicle may rollaway without warning, possibly causing personal injury.
The fix
Freightliner will notify owners and replace the defective valves free of charge. The recall began on june 28, 2006 to freightliner, sterling, and fccc owners. Thomas built mailed letters to owners beginning july 27, 2006. This recall has been superseded (replaced) by recall 07v302 (fl-504).

What owners say

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6 complaints about the 2007 Thomas Built Buses C2

Newest first, as filed with NHTSA by owners.

Visibility & wipers

Something broke the lower side dash window lt side. The glass is bonded to the frame with a rubber like substance. These are supposed to be tempered glass which normally break into small squares and are fairly harmless. This window broke into sharp stick like shards radiating around the fracture site at the top area where the glass was bonded to the frame. This is the first window break we have had on a c2 and we were alarmed at the failure of the glass to disintegrate into the usual small squares. Does the bonding have something to do with the change in the pattern? *Tr

Filed Incident Visibility / wiperNHTSA 10496563
Brakes

Thomas c2 - amu park brake switch, 2007-2008 year models problem: my office received reports from scde maintenance facilities of continued failures with the air brake interlock system air management unit (amu). The failure mode of current concern is with the park brake switch in the amu. This failure mode prevents the release of the park brakes. The scde operates 879 of these units. Concern: when this type of failure occurs, the driver can no longer release the park brakes. School bus drivers are trained to...

Read the full complaint

set the park brakes each time they are loading/unloading students. In most cases there is no warning or intermittent failure. Failures of this type leave the bus and students sitting in the middle of the road creating a very dangerous situation. The bus can not be moved from the roadway until a technician is dispatched to manually release the park brakes and allow the bus to move. The students must then be off loaded onto a spare bus before continuing the route. Background: the amu was previously involved in safety recall fl538 a-b for the brake light switch module failure. We are now experiencing problems w/ failures on the park brake module. When this problem was brought to my attention, I had our staff pull installation information for the part numbers involved from all 45 maintenance facilities. To date our records indicate that we have experienced this type failure on 139 buses or 16% of the 879 units in our fleet. These units are identified in the attached excel file.

Filed Incident Parking brakeNHTSA 10394908
Engine & cooling

Transmission cooler in radiator leaked causing replacement of radiator. Anti-freeze back flushed into the transmission causing contamination and transmission also needed to be replaced. Total cost $5,751.00 To a bus two years old with 30,000 miles. *Tr

Filed Incident Engine and engine coolingNHTSA 10299614
BrakesLights

Tl*the contact owns a 2007 thomas built buses saf-t-liner c2 bus. While driving approximately 35 mph, the exterior rear brake light failed to illuminate when the brake pedal was depressed. The failure occurred intermittently. The contact received a recall notice for nhtsa campaign id number 06v205000 (parking brake:conventional:air) regarding the air manage unit. The vehicle was repaired, but the failure continued. The failure mileage was unavailable and the current mileage was 32,000.

Filed Incident Parking brake · Exterior lightingNHTSA 10275227
Visibility & wipersBody, doors & structure

Our thomas c-2 buses have student crossing mirrors that will not hold adjustment. The brackets continually break and the hood mounts pull out. The mirrors used are rosco haweye. *Tr

Filed Incident Visibility · StructureNHTSA 10235455
Visibility & wipers

Tl*the contact owns a 2007 thomas built c2. The passenger side mirror is defective and blocks the view of oncoming vehicles. The manufacturer stated that they could send a new bracket to place on the passenger side mirror that would eliminate the defect. The bracket would cost between $80 to $100. The engine size was unknown. The current mileage was 7,621 and failure mileage was 438.

Filed Incident VisibilityNHTSA 10207324

Thomas Built Buses C2: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20101201-A
20076600Visibility & wipersC
20061600Visibility & wipersC
All C2 years

2007 Thomas Built Buses C2 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2007 Thomas Built Buses C2

Does the 2007 Thomas Built Buses C2 have any recalls?

Yes - NHTSA lists 6 recalls for the 2007 Thomas Built Buses C2: equipment adaptive / mobility (August 2008); equipment adaptive / mobility (August 2008); equipment adaptive / mobility (March 2007); school bus stop arm assembly (January 2007) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2007 Thomas Built Buses C2?

By the complaints owners filed with NHTSA, the most common problem areas are the visibility & wipers (3), brakes (2), engine & cooling (1).

How many complaints has the 2007 Thomas Built Buses C2 had?

6 complaints have been filed with NHTSA, the first on October 29, 2007 and the latest on February 6, 2013. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.

Is the 2007 Thomas Built Buses C2 a reliable vehicle?

Its Safety Index is 41 out of 100 (grade C: about as many problems as a typical Thomas Built Buses C2 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Thomas Built Buses C2 years have the most complaints?
What should I do if my 2007 Thomas Built Buses C2 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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