- The problem
- Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and march 8, 2005, equipped with specialty mfg "5" series stop arms originally sold in or currently registered in states other than the following states: alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, montana, nebraska, nevada, new hampshire, new jersey, new mexico, new york, north dakota, ohio, oregon, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, washington, west virginia, wisconsin, wyoming, and the district of columbia. In extremely cold weather, the microswitches used internally to position the stop arm sign in the open and closed positions may malfunction, causing the sign to open or close in an improper position, or to not open at all.
- The risk
- Should the stop arm not perform properly, a child or pedestrian may be endangered by passing vehicles should the motorist not stop at the correct location.
- The fix
- For those buses operated in or near any of the states listed above, thomas built is encouraging the bus owners to obtain the replacement switch. For those buses operated in the warmer states, dealers will replace the switch upon owner request. For those customers who request the remedy, thomas built will replace the original switch with a switch pack that is not sensitive to extreme cold weather and will inspect to ensure the microswitch heater wiring is properly connected. The recall began on september 14, 2005. Owners may contact thomas built's customer support office at 336-889-4871.
Vehicle safety record
2004 Thomas HDX Problems, complaints & recalls
No owner complaints about the 2004 Thomas HDX have been filed with NHTSA. It is covered by 3 recalls, the latest in August 2005 for the school bus stop arm assembly.
NHTSA data checked
CAbout as many problems as a typical HDX year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Thomas HDX recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and march 8, 2005, equipped with specialty mfg "5" series stop arms originally sold in or currently registered in the following states: alaska, colorado, connecticut, delaware, idaho, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, montana, nebraska, nevada, new hampshire, new jersey, new mexico, new york, north dakota, ohio, oregon, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, washington, west virginia, wisconsin, wyoming, and the district of columbia. In extremely cold weather, the microswitches used internally to position the stop arm sign in the open and closed positions may malfunction, causing the sign to open or close in an improper position, or to not open at all.
- The risk
- Should the stop arm not perform properly, a child or pedestrian may be endangered by passing vehicles should the motorist not stop at the correct location.
- The fix
- Thomas built will notify its owners and replace the original switch with a switch pack that is not sensitive to extreme cold weather and will inspect to ensure the microswitch heater wiring is properly connected free of charge. The recall began on september 14, 2005. Owners may contact thomas built's customer support office at 336-889-4871.
- The problem
- Certain 2001-2004 my thomas built mvp-ef, er transit, mvp-er, hd, and hdx school buses manufactured between september 24, 2000, and march 4, 2004. The tie rod assembly can fracture and fail, possibly resulting in complete separation.
- The risk
- Tie rod failure can possibly result in complete wheel separation and a vehicle crash could occur.
- The fix
- Thomas built will notify its customers and will replace the tie rod assembly free of charge. The recall began september 6, 2005. Owners may contact thomas built at (we do not yet have a telephone number).
What owners say
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No complaints about the 2004 Thomas HDX yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Thomas HDX: every year compared
All HDX years2004 Thomas HDX vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2004 Thomas HDX | 0 | 3 | C | |
| 2004 Thomas C2 | 2 | 3 | C | Compare |
| 2004 Thomas School Bus | 1 | 1 | B | Compare |
| 2004 Thomas MVP EF | 1 | 7 | C | Compare |
| 2004 Thomas FS-65 | 1 | 2 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2004 Thomas HDX
Does the 2004 Thomas HDX have any recalls?
Yes - NHTSA lists 3 recalls for the 2004 Thomas HDX: school bus stop arm assembly (August 2005); school bus stop arm assembly (July 2005); tie rod assembly (April 2005). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Thomas HDX had?
None have been filed with NHTSA so far.
Is the 2004 Thomas HDX a reliable vehicle?
Its Safety Index is 43 out of 100 (grade C: about as many problems as a typical Thomas HDX year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2004 Thomas HDX has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data