- The problem
- Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- The risk
- Release of coolant under certain conditions could ignite and result in a fire.
- The fix
- Thor america will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or thor america at 1-570-837-1663.
Vehicle safety record
2002 Thor Chateau Problems, complaints & recalls
Owners have filed 2 complaints about the 2002 Thor Chateau with NHTSA, most often about the wheels & tires (2). It is covered by 2 recalls, the latest in March 2007 for the recreational vehicle / trailer. For comparison, the 2001 has 3 and the 2003 has 0.
NHTSA data checked
DMore problems than a typical Chateau year, for its age
#356 most complained-about 2002 vehicle
- Complaints
- 2
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 Thor Chateau problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Thor Chateau recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain travel trailers and fifth wheels equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
- The risk
- An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
- The fix
- Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or thor america at 570-837-5274.
What owners say
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2 complaints about the 2002 Thor Chateau
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2002 thor tahoe travel trailer (na) equipped with carlisle radial trail tires, size 205/75/r14. The dot number was 9qkcfc5004. The contact stated that while driving approximately 65 mph, the contact smelled burning rubber. The rv was maneuvered to the side of the road. The contact noticed that the front passenger's side tire had exploded. A spare tire was installed temporarily. The vehicle was taken to an independent mechanic where the defective tire was replaced. The manufacturer was notified of the problem. The rv and tire failure mileage was unavailable. Updated 07/31/13*lj
Tl* the contact owns a 2000 thor motor home equipped with runway enduro h/t tires, size: 225/75r16. The contact stated that the steel belt in the rear passenger side tire fractured, causing the rubber and steel to peel away rapidly. The manufacturer and dealer had not been notified. The failure mileage was not available. The vin was not available.
Thor Chateau: every year compared
All Chateau years2002 Thor Chateau vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Thor Chateau | 2 | 2 | D | |
| 2002 Thor Aerolite | 3 | 0 | - | Compare |
| 2002 Thor Sport Utility | 2 | 1 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Thor Chateau
Does the 2002 Thor Chateau have any recalls?
Yes - NHTSA lists 2 recalls for the 2002 Thor Chateau: recreational vehicle / trailer (March 2007); recreational vehicle / trailer (October 2003). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Thor Chateau?
By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (2).
How many complaints has the 2002 Thor Chateau had?
2 complaints have been filed with NHTSA, the first on December 3, 2012 and the latest on May 30, 2013. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2002 Thor Chateau a reliable vehicle?
Its Safety Index is 39 out of 100 (grade D: more problems than a typical Thor Chateau year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Thor Chateau years have the most complaints?
2001 (3), 2002 (2), 1999 (1). See every Thor Chateau year compared.
What should I do if my 2002 Thor Chateau has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data