The wrangler at/d2 I purchased yesterday at sams club may have a factory defect. I bought a pair of lt265/75/r16. It already had this size of tires when I bought the vehicle used 7 years ago. The technician at the store said he was not allowed to install them because my suv should have 265/70/16 tires. I have never had this problem before. I purchased a pair of 265/75/r16 at discount tires a year ago without any problem. So, I purchased this pair of tires at sams, anyway, and had them installed this morning at a...
Read the full complaint
local tire shop. The tires were mounted and balanced and I drove out of the shop and headed to work on the freeway. I was on the freeway for only 2 miles, at 60mph, when a heard a hissing noise and the suv pulled to one side. I managed to pulled out of the freeway and one of my new tires was flat. I inspected the tire and there were no nails, screws or holes on the thread. However, I noticed that there is a litle defect on the thread pattern and what appears to be a hole, or a chunk of rubber missing, right next to this pattern defect where the thread ends and sidewall begins. The rest of the tire looks to be radially symmetrical as is the other tire entirely. Could you please help me with my problem? I purchased goodyear tire precisely because its quality reputation. Now, the technician at sams who sold me the tires says that he cannot help me and the owner of the local tire shop(sahuayo tires, lynwood, ca, 310-638-7077) would probably deny any installation workmanship defects. I am taking the suv back to the tire shop tomorrow to see exactly what the problem is. I am going to ask them to dismount the tire and take a closer look from the inside. But, if the tire is ruined and is determined to be because of this suspected factory defect, then I would appreciate very much your help to resolve this situation. I am certain that I didn't run over any debris on the road and I should be entitle to some kind of basic factory warranty. I hope to hear from you soon.