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Vehicle safety record

2004 Triple E RV Empress Problems, complaints & recalls

No owner complaints about the 2004 Triple E RV Empress have been filed with NHTSA. It is covered by 5 recalls, the latest in February 2018 for the equipment.

NHTSA data checked

FFar more problems than a typical Empress year, for its age

Complaints
0
Recalls
5
Crashes
0
Fires
0
Injuries
0
Deaths
0

2004 Triple E RV Empress recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Equipment

18V0930001,159 vehicles affected

The problem
Triple E Recreational Vehicles (Triple E) is recalling certain 2002-2009 Invitation and Embassy recreational vehicles, 2002-2012 Regency, Regal, Senator and Topaz recreational vehicles, 2002-2010 Signature, Commander and Empress recreational vehicles, 2005-2013 Regency GT recreational vehicles, 2011-2013 MOT Trailers, 2012 Roughneck trailers (NT300), 2008-2013 Free Flight, Serenity (S24CB), Liberio (L24CB)and Free Spirit recreational vehicles and 2010-2013 Unity recreational vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The fix
Triple E will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 28, 2018. Owners may contact Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Triple E's number for this recall is CA#8894-1.

Equipment: recreational vehicle / trailer

09V08900075 vehicles affected

The problem
Triple e is recalling 75 my 2004-2007 empress commander, embassy, regency and topaz, my 2004-2005, 2007 signature, and my 2005-2007 regency gt recreational vehicles equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
The risk
Release of coolant under certain conditions could ignite and result in a fire.
The fix
Triple e will be working with dometic in order to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or triple e at 204-325-4361.

Steering: gear box (other than rack and pinion)

08V012000141 vehicles affected

The problem
Certain motor home chassis built on freightliner chassis and equipped with zf model 8018 steering gears, these gears may have been assembled with the incorrect recirculating ball spacer. This could potentially allow the recirculating balls to escape from the recirculating ball circuit resulting in a loss of steering.
The risk
The operator may notice higher required steering wheel inputs, or the need for more steering wheel adjustments while driving in a straight line in combination with metallic cracking noises prior to a loss of steering. Loss of steering could result in a vehicle crash.
The fix
Triple e is working with freightliner and zf to replace the steering gear free of charge (please see 07v343 and 07e049). Owners may contact freightliner at 1-800-547-0712 or triple e at 1-204-325-4361.

Seat belts: buckle assembly

04V1660001,366 vehicles affected

The problem
On certain motorhomes , the securing bolt for the driver and passenger side seat belt receiver buckle is stripped.
The risk
In the event of a crash the seat occupant may not be properly restrained increasing the risk of injury.
The fix
Customers will be mailed the replacement parts. After receiving the parts customers should make an appointment with the dealer to have the parts installed. The recall began on march 31, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact triple e at 204-325-4361.

Equipment

04V0390004 vehicles affected

The problem
Certain motorhomes equipped with an acme heater fan speed resister pack are routed with 12 volt wires and a vacuum line that may overheat.
The risk
The wires and vacuum line could overheat and melt, which could result in a fire.
The fix
Dealers will inspect and repair wires or vacuum hoses. Owner notification is expected to be begin during february 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact triple e at 1-204-325-4361.

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No complaints about the 2004 Triple E RV Empress yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

Triple E RV Empress: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20080200-C
20070500-F
20060500-F
20050500-F
20040500-F
20030200-C
20020200-C
20010100-B
20000100-B
All Empress years

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Questions about the 2004 Triple E RV Empress

Does the 2004 Triple E RV Empress have any recalls?

Yes - NHTSA lists 5 recalls for the 2004 Triple E RV Empress: equipment (February 2018); recreational vehicle / trailer (March 2009); gear box (other than rack and pinion) (January 2008); buckle assembly (April 2004) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2004 Triple E RV Empress had?

None have been filed with NHTSA so far.

Is the 2004 Triple E RV Empress a reliable vehicle?

Its Safety Index is 20 out of 100 (grade F: far more problems than a typical Triple E RV Empress year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

What should I do if my 2004 Triple E RV Empress has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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