- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24IB, U24TB, U24RL, Wonder W24RL, and W24RTB vehicles. The 12-volt wire for the illuminated assist handle is routed too close to the refrigerator exhaust, which could melt the wire and blow the fuse.
- The risk
- A melted wire and blown fuse can increase the risk of a fire.
- The fix
- Dealers will install foil tape over the 12-volt wire, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9949-1.
Vehicle safety record
2020 Triple E Unity Problems, complaints & recalls
Owners have filed 1 complaint about the 2020 Triple E Unity with NHTSA, most often about the driver assistance (1). It is covered by 8 recalls, the latest in August 2021 for the wiring. For comparison, the 2019 has 0 and the 2021 has 0.
NHTSA data checked
FFar more problems than a typical Unity year, for its age
#347 most complained-about 2020 vehicle
- Complaints
- 1
- Recalls
- 8
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Triple E Unity problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Triple E Unity recalls 8
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low, which could allow the exhaust to discolor or char the wood frame.
- The risk
- Discoloration or charring of the wood frame can increase the risk of a fire.
- The fix
- Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.
- The risk
- Damaged wires may cause an electrical shock, increasing the risk of injury.
- The fix
- Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24RL motorhomes. The galley overhead cabinet assembly is missing a heat shield over the cooktop.
- The risk
- The heat from the cooktop may radiate to the underside of the upper galley cabinet, increasing the risk of a fire and bodily injury.
- The fix
- Triple E will notify owners, and dealers will install a repair kit, free of charge. The recall began January 6, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9845-1.
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
- The risk
- Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
- The fix
- Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
- The risk
- The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
- The fix
- Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Unity travel trailers, model U24RL. The utility compartment's inner latch mechanism may rotate due to vehicle motion, becoming locked.
- The risk
- A locked utility compartment prevents access to the liquid propane (LP) shutoff valve. In the event of a propane leak at the regulator, this may increase the risk of a fire in the presence of an ignition source.
- The fix
- Triple E will notify owners, and dealers will repair the utility compartment latch mechanism, free of charge. This recall began June 2, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9681-1.
- The problem
- Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Unity U24RL trailers. The propane tubing for the water heater may be routed too close to the tire tread possibly resulting in contact between the tire and the tubing.
- The risk
- Tire contact with the propane tubing can create a hole in the tubing, releasing propane gas, increasing the risk of a fire in the presence of an ignition source.
- The fix
- Triple E will notify owners, and dealers will install a metal shield around the propane tubing for protection, free of charge. The recall began December 30, 2019. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9572-1.
What owners say
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1 complaints about the 2020 Triple E Unity
Newest first, as filed with NHTSA by owners.
Mercedes Sprinter Automatic Emergency Braking cannot stay turned on, by design. After driving 30-60 minutes without traffic it turns off, every time. There's more potential for driver confusion and accidents when the system works sometimes and not others. The dealer says this behavior is intentional. A warning light does appear on the dash when AEB is disabled.
Triple E Unity: every year compared
All Unity yearsQuestions about the 2020 Triple E Unity
Does the 2020 Triple E Unity have any recalls?
Yes - NHTSA lists 8 recalls for the 2020 Triple E Unity: wiring (August 2021); refrigerator (May 2021); wiring (May 2021); oven / stove / cooktop (November 2020) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Triple E Unity?
By the complaints owners filed with NHTSA, the most common problem areas are the driver assistance (1).
How many complaints has the 2020 Triple E Unity had?
1 complaints have been filed with NHTSA, the first on December 30, 2021 and the latest on December 30, 2021. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Triple E Unity a reliable vehicle?
Its Safety Index is 13 out of 100 (grade F: far more problems than a typical Triple E Unity year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Triple E Unity has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data