Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the...
2010-2017 · 8 model years
Victory Cross Roads Problems by year
Owners have filed 8 complaints about the Victory Cross Roads across 8 model years, and it has 3 recalls. The 2012 has the most complaints once its age is allowed for (4). The most reported problem area is the engine & cooling, followed by the equipment & accessories.
- Complaints
- 8
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Cross Roads complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Cross Roads problems
Victory Cross Roads recalls 3
Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015...
Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable...
Latest Cross Roads complaints
I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under control and slow down to a stop. There was no warning or symptoms up to this point. My safety and the safety of others were put at risk with this failure. I was fortunate enough to keep control of the bike to slow down. ...
Read the full complaint
You can tell it is a c clip issue because after the failure, tilting the bike to the right results in a clacking sound of the gears smacking each other. I am a part of a large Victory online community and there are so many people having the same issue. Total engines are being grenaded due to Polaris' use of a poor quality clip to hold the gears in place. Being that motor and transmission are one unit, it requires an entire engine tear down to split the engine case and access the damaged gears. These gears then have to be replaced and the failed clip upgraded to a better quality clip. Polaris needs to issue a recall on these c clips for the safety of everybody!
Engine stalling after deceleration and re-accelerating causing wheel lock up. Also after idling at stop lights, it stalls upon accelerating causing an abrupt stop. This has happened sporadically many times since purchase in 2015. Many web based forums have discussed this issue. I have been riding motorcycle for 50 years and have never experienced this condition.
Tl* the contact owns a 2011 victory cross roads motorcycle. While driving approximately 50 mph, the rear wheel pulley failed and caused bolts to fracture in the rear wheel and the swing arm to become partially fractured. The vehicle was taken to a dealer where it was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,700. Updated 10/04/16*lj *tr
I have noticed the latching mechanism on the saddlebag is wearing prematurely. The right side bag has more noticeable wear than the left saddlebag. It appears that the soft metal is being worn from the latch striker hoop. At the current wear rate it may only last another year before the saddlebag may open during vehicle operation causing undetermined reaction from the driver or vehicle following in an attempt to avoid the bag contents. *Tr
Recall number 13e-048 lock and ride back rest and luggage rack. Notified in december 2013 about recall. Notified in april 2014 that parts were available for repair. As of september 2014 (9 mos after notification) dealer still does not have parts from victory for the repair. Been lied to about this for months. Called customer service for victory. Who told me to call the dealer. Dealer can not get the parts. *Tr
Tl* the contact owns a 2012 victory cross roads. The contact stated that he received notification for nhtsa campaign number: 12v457000 (equipment) and that the part was available to perform the repair, but that the dealer had not repaired the vehicle. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The vin was not available.
Questions about the Victory Cross Roads
Which Victory Cross Roads years have the most problems?
Which Victory Cross Roads years have the fewest complaints?
What are the most common Victory Cross Roads problems?
Across every model year, owners report problems with the engine & cooling (3), equipment & accessories (3), body, doors & structure (1) most often.
How many recalls does the Victory Cross Roads have?
NHTSA lists 3 recalls across all Victory Cross Roads model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data