- The problem
- Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.
- The risk
- A melted rear brake line can reduce braking performance, increasing the risk of a crash.
- The fix
- Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.
Vehicle safety record
2012 Victory Cross Roads Problems, complaints & recalls
Owners have filed 4 complaints about the 2012 Victory Cross Roads with NHTSA, most often about the equipment & accessories (2) and the engine & cooling (1). It is covered by 2 recalls, the latest in October 2017 for the service brakes, hydraulic. For comparison, the 2011 has 3 and the 2013 has 0.
NHTSA data checked
FFar more problems than a typical Cross Roads year, for its age
#259 most complained-about 2012 vehicle
- Complaints
- 4
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2012 Victory Cross Roads problems
Share of all 4 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2012 Victory Cross Roads recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.
- The risk
- If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.
- The fix
- Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.
What owners say
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4 complaints about the 2012 Victory Cross Roads
Newest first, as filed with NHTSA by owners.
I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under control and slow down to a stop. There was no warning or symptoms up to this point. My safety and the safety of others were put at risk with this failure. I was fortunate enough to keep control of the bike to slow down. ...
Read the full complaint
You can tell it is a c clip issue because after the failure, tilting the bike to the right results in a clacking sound of the gears smacking each other. I am a part of a large Victory online community and there are so many people having the same issue. Total engines are being grenaded due to Polaris' use of a poor quality clip to hold the gears in place. Being that motor and transmission are one unit, it requires an entire engine tear down to split the engine case and access the damaged gears. These gears then have to be replaced and the failed clip upgraded to a better quality clip. Polaris needs to issue a recall on these c clips for the safety of everybody!
I have noticed the latching mechanism on the saddlebag is wearing prematurely. The right side bag has more noticeable wear than the left saddlebag. It appears that the soft metal is being worn from the latch striker hoop. At the current wear rate it may only last another year before the saddlebag may open during vehicle operation causing undetermined reaction from the driver or vehicle following in an attempt to avoid the bag contents. *Tr
Recall number 13e-048 lock and ride back rest and luggage rack. Notified in december 2013 about recall. Notified in april 2014 that parts were available for repair. As of september 2014 (9 mos after notification) dealer still does not have parts from victory for the repair. Been lied to about this for months. Called customer service for victory. Who told me to call the dealer. Dealer can not get the parts. *Tr
Tl* the contact owns a 2012 victory cross roads. The contact stated that he received notification for nhtsa campaign number: 12v457000 (equipment) and that the part was available to perform the repair, but that the dealer had not repaired the vehicle. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The vin was not available.
Victory Cross Roads: every year compared
All Cross Roads years2012 Victory Cross Roads vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Victory Cross Roads | 4 | 2 | F | |
| 2012 Victory Cross Country | 19 | 2 | F | Compare |
| 2012 Victory Vision | 4 | 1 | B | Compare |
| 2012 Victory High-Ball | 2 | 1 | - | Compare |
| 2012 Victory Ness Vision | 2 | 0 | - | Compare |
| 2012 Victory Cross Country Tour | 2 | 1 | C | Compare |
| 2012 Victory Vegas | 1 | 2 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Victory Cross Roads
Does the 2012 Victory Cross Roads have any recalls?
Yes - NHTSA lists 2 recalls for the 2012 Victory Cross Roads: service brakes, hydraulic (October 2017); equipment (September 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2012 Victory Cross Roads?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (2), engine & cooling (1), body, doors & structure (1).
How many complaints has the 2012 Victory Cross Roads had?
4 complaints have been filed with NHTSA, the first on August 4, 2014 and the latest on June 14, 2024. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2012 Victory Cross Roads a reliable vehicle?
Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Victory Cross Roads year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Victory Cross Roads years have the most complaints?
2012 (4), 2011 (3), 2014 (1). See every Victory Cross Roads year compared.
What should I do if my 2012 Victory Cross Roads has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data