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2008-2017 · 10 model years

Volkswagen CC Problems by year

Owners have filed 983 complaints about the Volkswagen CC across 10 model years, and it has 12 recalls. The 2012 has the most complaints once its age is allowed for (230), while 2008, 2015, 2017 have far fewer than a typical year. The most reported problem area is the airbags, followed by the fuel system.

Most complaints for its age2012230 complaints · 6 recallsSee the 2012
Complaints
983
Recalls
12
Crashes
37
Fires
4
Injuries
27
Deaths
0

CC complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20174310Electrical systemA
201626610AirbagsA
201530400Fuel systemA
201480530AirbagsC
2013148570AirbagsD
20122306113AirbagsF
201186420AirbagsC
2010242470AirbagsF
2009136451AirbagsD
20081000AirbagsA

Most common CC problems

Volkswagen CC recalls 12

Latest CC complaints

2017 Volkswagen CCTransmission & drivetrainElectrical systemAcceleration & cruise control

The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The transmission is available for inspection upon request. WHAT HAPPENED: Symptoms began with intermittent failure to engage gear after stopping at intersections and stop signs. The transmission would slip out of...

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gear or refuse to engage, leaving the vehicle momentarily unable to accelerate from a dead stop in traffic, a dangerous condition with cross-traffic approaching. The condition progressed to include an audible whining and slipping noise during downshifts, consistent with inadequate hydraulic clamping pressure on the clutch pack. The transmission then lost the ability to engage reverse gear entirely. The vehicle was driven home in forward gears only and is now inoperable and parked. SAFETY RISK: On multiple occasions, the vehicle was unable to accelerate from a complete stop at intersections with active cross-traffic. Loss of reverse gear eliminates the ability to maneuver out of dangerous situations in parking lots, driveways, and streets. This vehicle is unsafe to operate. WARNING SIGNS: No warning lamps or dashboard messages appeared prior to or during the failure. The first symptom was intermittent hesitation and slipping when attempting to engage from a stop. The condition worsened rapidly over a short period until reverse was lost completely. DEALER/MANUFACTURER CONTACT: The manufacturer was contacted. A callback was promised within two business days and was never received. The vehicle has not yet been inspected by a dealer because the servicing dealer, a Volkswagen-authorized dealership, has permanently closed. The vehicle is awaiting tow to a specialist for diagnostic confirmation. MAINTENANCE HISTORY: At SM VW until it closed. Once at Indy Shop

Filed Incident Power train · Electrical system · Vehicle speed controlNHTSA 11741730
2012 Volkswagen CCWheels & tires

The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never had 1 recall on my vehicle and that she was going to report my VIN number for illegal reporting of recalls to have repairs that I want free of charge then proceeded to tell me my kind are liars, stealing from Americans...

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and needed to be taken to my country and I would be in trouble for calling them falsely reporting repairs needed to gain free mechanic repairs so I would not have to come out of pocket.

Filed Incident WheelsNHTSA 11654885
2015 Volkswagen CCBrakes

2015 Volkswagen cc I was told that the ABS module has gone bad. Some of theses vehicles are on recall, mine is not. I was also told by the dealer that there is a national backorder on this part. I'm not sure what I can do at this point.

Filed Incident Service brakesNHTSA 11623491
2015 Volkswagen CCFuel system

The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that numerous warning lights were illuminated on the instrument panel while attempting to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the...

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fuel pump had failed and needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

Filed Incident Fuel system, gasolineNHTSA 11608692

Questions about the Volkswagen CC

Which Volkswagen CC years have the most problems?

By the number of complaints owners filed with NHTSA: 2010 (242), 2012 (230), 2013 (148). Allowing for how long each has been on the road, the 2012 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Volkswagen CC years have the fewest complaints?

Among model years that have been on the road for at least three years, 2008, 2017, 2015 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other CC years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Volkswagen CC problems?

Across every model year, owners report problems with the airbags (423), fuel system (224), engine & cooling (202) most often.

How many recalls does the Volkswagen CC have?

NHTSA lists 12 recalls across all Volkswagen CC model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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