- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- The risk
- If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- The fix
- Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Vehicle safety record
2012 Volkswagen CC Problems, complaints & recalls
Owners have filed 230 complaints about the 2012 Volkswagen CC with NHTSA, most often about the airbags (86) and the engine & cooling (65). Those complaints describe 11 crashes, 3 fires and 8 injuries. It is covered by 6 recalls, the latest in May 2018 for the unknown or other. For comparison, the 2011 has 86 and the 2013 has 148.
NHTSA data checked
FFar more problems than a typical CC year, for its age
#61 most complained-about 2012 vehicle
- Complaints
- 230
- Recalls
- 6
- Crashes
- 11
- Fires
- 3
- Injuries
- 8
- Deaths
- 0
Most common 2012 Volkswagen CC problems
Share of all 230 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2012 Volkswagen CC recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- The risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- The fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
- The risk
- If the fuel pump fails, the engine will stall, increasing the risk of a crash.
- The fix
- Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- The risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- The fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- The risk
- A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- The fix
- Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
- The problem
- Volkswagen is recalling certain model year 2012, cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "Tire pressure monitoring system (tpms)." The factory installed wheels and tires were replaced at the port with accessory wheels and tires that were not equipped with the proper tpms sensors.
- The risk
- With the incorrect tpms sensors, drivers will receive a constant warning from the tire pressure monitor system. The system alerts the driver but, due to incorrect tpms sensors, the system cannot determine if the vehicle tires are properly inflated. This increases the risk that the vehicle will be driven with one or more underinflated tires, increasing the risk of a tire failure that may lead to a crash.
- The fix
- Volkswagen will replace the tpms sensors with the proper sensors to make the tpms system of the vehicles compliant with fmvss 138. As of june 1, 2011, volkswagen has contacted all affected customers to schedule the repairs free of charge. Owners may contact volkswagen at 1-800-822-8987.
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
230 complaints about the 2012 Volkswagen CC
Newest first, as filed with NHTSA by owners. Page 1 of 10.
The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never had 1 recall on my vehicle and that she was going to report my VIN number for illegal reporting of recalls to have repairs that I want free of charge then proceeded to tell me my kind are liars, stealing from Americans...
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and needed to be taken to my country and I would be in trouble for calling them falsely reporting repairs needed to gain free mechanic repairs so I would not have to come out of pocket.
I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission
Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency...
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brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.
I'm part of a class action lawsuit where I was denied after sending all of the pertinent information the attorney's requested. I have all documentation of the correspondence which was requested with contact information to the Volkswagen company and other recipients. The class action is "Engine Water Pump Settlement". The water pump was faulty in this vehicle and many others of this model. It was deemed a safety concern by the federal government of the United States. This has been in progress since 2019.
I have a VW CC 2012 --Vin [[redacted]]-- I have 87K and since 40K , I am going on my 3rd fuel pump, I only put in Premium gas with a fuel injector cleaner every 6K miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Problem with Vapor Canister. Car won't fill gas and smells like gas from cabin.
The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with...
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them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. Just went to Doctor appt Friday and it happened five (5) times going to and from Doctor (14 mile round trip). I see Dealers are telling people it is a Clock Spring and they are charing up to $ 6,800. to repair. My car only has 56,000. miles on it !!!
I got this car like 2 months and I had nothing but problems...the check engine light has been on since I bought the car the tire message has been on since I got the car now since this last week I have a red flashing oil. Light come on and it says low oil pressure turn engine off and check the manual something like that. Plus about a month ago I took it to vw dealer ship they fix the exhaust manifold supposedly it was under warranty or something like that so I didnt have to pay and the 2 fuel injectors they...
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replaced also and I cant get my other 2 fuel injectors replaced untill they go out..and I guess that's why I get a light that flashes ECP when I'm driving also...so after all that I still have problems maybe even worse now with the low pressure meaning fuel pump is going out maybe I'm not sure.i do not have anymore money to keep fixing this car I bought like 2 months ago from vison motor sports in tulsa ok...they really screwed me and this is my first car I bought and that I have ever owned....help please thank you..
Vehicle stalls when accelerating or traveling at high rates of speed loses power. Lags to accelerate when gas pedal is pressed then suddenly jolts. Battery, Epc light, as well as engine light come on immediately. Vehicle will restart lights wil eventually go off until the next failure.
Tl* the contact owned a 2012 volkswagen cc sport. The contact stated while driving 55 mph, she saw smoke emerging from the vents. Upon exiting the vehicle, the contact heard a loud pop noise and fire began to engulf from the dashboard. There was no crash or injuries due to the fire. The air bags did not deploy. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to a impound lot. The contact has not notified local dealer. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not informed of failure. The failure mileage was 120,000.
Tl* the contact owns a 2012 volkswagen cc. The contact stated while driving 10 mph, the check oil warning light illuminated. The contact pulled over and upon inspection, noticed that engine oil needed to be added. The vehicle was towed hendrick volkswagen frisco 5010 tx-121, frisco, tx 75034, (469) 342-3493) to be diagnosed. The contact was informed that the timing chain, timing chain tensioner, and engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and agreed to partially cover the cost of the repairs. The failure mileage was approximately 97,000.
Engine shutoff. Timing belt issue. Electrical issues before this.
Water pudding in driver side footwell, no indication of where the water is coming from. Mold growth.
Flashing check engine light; epc light; car shaking; power loss; engine misfire. Vehicle was moving around 50mph at the time.
Oil pressure change indicated on dashboard stating, "low oil pressure", the indicator then went out and the 2012 vw cc 2.0 Tsi shut off while driving on the interstate at a speed of approximately 45 miles a hour. The vehicle was restarted and moved of the interstate under its own power, but was idling rough and stalled. The vehicle will not start now. The code pulled from this vehicle now read, p0300, p0302, p0341, p000a, p0016, p0304, p0301, p0011, p0506
Tl* the contact owns a 2012 volkswagen cc sport. The contact stated that while driving at 40 mph, the vehicle stalled without warning. The contact was able to push the vehicle to the independent mechanic where he purchased the vehicle. The mechanic diagnosed the vehicle with a defective fuel pump and had the fuel pump replaced. A year later, the contact stated that while driving at 10 mph, the vehicle shut off again without warning. With the assistance of police, the contact was able to push the vehicle to another...
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independent mechanic. While at the mechanic, the contact was informed that there was a fire occurring within his vehicle close to his gas tank which was caused by his fuel pump. The manufacturer was notified of the failure to see if they would cover the repair of the vehicle, the manufacturer offered no assistance. A dealer was not notified of the failure. Upon investigation, the contact linked his failure t6o nhtsa campaign number: 17v509000 (fuel system, gasoline). The vehicle had yet to be repaired. The failure mileage was approximately 126,000.
I brought this car about 3months ago andrive one day abs error so took to mechanic he hooked to machine say rear wheel driver side wheel sensor so got that changed then it gave more code say computer not communicating an also the other sensors out an tcs plus steering asst. So I went online to find out this is a common problem that vw can't even fix .But there still allowed to sale them with out a fix so now I have to guess if I have brakes or tcs an forgot the park brake has a code as well so will anybody fix this problem or do more people have to die in crash or waste money taken it to volkwagan an not get it fix to funny an lights on parked or drive can't clear codes thanks
Volkswagen recalled certain model year 2012, cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "Tire pressure monitoring system (tpms). Vehicle in question currently is experiencing an issue with this system. Volkswagen should extend this recall to this vehicle and others like it. Specifically the tpms sensor will not detect pressure in tires after tire replacement or rotation and there is no way to reset system.
While driving home from work last night the engine started making strange knocking noises and then stalled with a blinking cel that turned to solid I restarted the car twice in neutral (manual transmission) it was r miles from my job to my home the car now does not start and makes a very loud knocking noise the timing chain jumped and now my engine is completely damaged I could have been rear ended when the car stalled 3 miles
Rear tail lighting and truck latch fail to operate causing high possibility of being struck from behind. This is and has been a problem for years, all 2009 to 2012 volkswagen cc models have and continue to have the issue. The wiring harness in the trunk is of poor design and quality causing wires to break and create open shots resulting in no tail lamp lighting.
I went to store came back out car was driving fine on the way when I came back ot it wouldn't start had it towed to my mechanic no compression it tries to star but just turns over he says I need a new motor a used motor for the car is like 2900 aand that's just too buy not have the old one took it and the new one installed I called volkswagen in coleraine mechanic tells ne the engine in those cars juat go ot without any reason so need less to say im being sued by a car dealership for something I canr even drive something needs to be done I see many of people having the same b problem
While driving in dc and also while stationary my car engine begins to stagger or shake repeatedly and the fuel pump and injectors are also giving out the exhaust system feels backed up epc light goes on and off constantly and air intake manifold looks out of sorts spark plugs go out very fast as well .
I took my car to gunther volkswagen of fort lauderdale 1660 s state rd 7, fort lauderdale, fl 33317 (954) 420-7374. They refused to change the takata airbag I was told that they could not connect their equipment . I was told that I need to pay for them to do diagnostics on my car. They wouldn't even check the problem without paying. I told them that I could not afford any repairs and this was a recall. They would not even look at my car without paying. So I have been driving with the same airbag. I cannot...
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afford these repairs so there's nothing I can do about this airbag situation. I already called the volkswagen of america and they are no help. If anything can be done I would greatly appreciated it.
Tl* the contact owns a 2012 volkswagen cc. The contact stated that the rear brake lights kept failing to work and the brake light illuminated on the instrument panel. The failure occurred six times. An independent mechanic stated that there was an issue with the driver's side of the vehicle after researching it on the internet. The contact called the manufacturer and was informed to get the brake lights repaired and keep the receipts to get reimbursed in the event a recall was issued. Volkswagen of fredericksburg...
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(5208 jefferson davis hwy, fredericksburg, va 22408, (540) 898-1600) stated that there was a wiring malfunction in the trunk, which caused the brake lights to go out. The contact found out that the dealer misled her on other maintenance issues. The contact no longer trusted the dealer and had the lights repaired by an independent mechanic. The failure mileage was 74,000. *Bf *tp
Volkswagen CC: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2016 | 26 | 6 | A |
| 2015 | 30 | 4 | A |
| 2014 | 80 | 5 | C |
| 2013 | 148 | 5 | D |
| 2012 | 230 | 6 | F |
| 2011 | 86 | 4 | C |
| 2010 | 242 | 4 | F |
| 2009 | 136 | 4 | D |
| 2008 | 1 | 0 | A |
2012 Volkswagen CC vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Volkswagen CC | 230 | 6 | F | |
| 2012 Volkswagen Jetta | 527 | 8 | F | Compare |
| 2012 Volkswagen Passat | 484 | 11 | F | Compare |
| 2012 Volkswagen Tiguan | 153 | 3 | C | Compare |
| 2012 Volkswagen Eos | 94 | 4 | F | Compare |
| 2012 Volkswagen Beetle | 65 | 7 | F | Compare |
| 2012 Volkswagen Routan | 63 | 1 | C | Compare |
| 2012 Volkswagen Golf | 48 | 6 | F | Compare |
| 2012 Volkswagen GTI | 40 | 2 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Volkswagen CC
Does the 2012 Volkswagen CC have any recalls?
Yes - NHTSA lists 6 recalls for the 2012 Volkswagen CC: unknown or other (May 2018); inflator module (March 2018); fuel pump (August 2017); inflator module (February 2016) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2012 Volkswagen CC?
By the complaints owners filed with NHTSA, the most common problem areas are the airbags (86), engine & cooling (65), fuel system (61).
How many complaints has the 2012 Volkswagen CC had?
230 complaints have been filed with NHTSA, the first on June 5, 2011 and the latest on April 16, 2025. Of these, 11 describe a crash and 3 a fire, and together they report 8 injuries and 0 deaths.
Is the 2012 Volkswagen CC a reliable vehicle?
Its Safety Index is 18 out of 100 (grade F: far more problems than a typical Volkswagen CC year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Volkswagen CC years have the most complaints?
2010 (242), 2012 (230), 2013 (148). See every Volkswagen CC year compared.
What should I do if my 2012 Volkswagen CC has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data