Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

2007-2016 · 10 model years

Volkswagen Eos Problems by year

Owners have filed 426 complaints about the Volkswagen Eos across 10 model years, and it has 7 recalls. The 2012 has the most complaints once its age is allowed for (94), while 2015, 2016 have far fewer than a typical year. The most reported problem area is the airbags, followed by the transmission & drivetrain.

Most complaints for its age201294 complaints · 4 recallsSee the 2012
Complaints
426
Recalls
7
Crashes
13
Fires
5
Injuries
8
Deaths
0

Eos complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20164201Electrical systemA
20153200AirbagsA
201441300AirbagsC
201326401AirbagsC
201294412AirbagsF
201118220AirbagsB
201069200AirbagsD
200984240Transmission & drivetrainD
200847021Transmission & drivetrainC
200740040AirbagsC

Most common Eos problems

Volkswagen Eos recalls 7

Latest Eos complaints

2014 Volkswagen EosElectrical systemVisibility & wipers

1)The tubing that takes the windshield fluid from the tank to the actual sprayers and the heating element for the washer fluid (not important but was also damaged due to flaw in design. Yes it is still available for inspection. 2)Under Ohio Administrative Code 4501:2-1-16, every motor vehicle manufactured after January 1, 1968, must be equipped with a windshield washer system maintained in operable condition at all times, capable of cleaning the windshield to provide a clear view for the driver. Due to their flaw...

Read the full complaint

in design there are years of Eos's without just this! Vw's fix, pay for a fix where you crushed the line with the hood. They have now set us up for a minor misdemeanor Failing to keep the windshield clean or operating with an obstructed view can result in a minor misdemeanor citation under Ohio Revised Code 4513.24. When it has just rained and the road dirt is all over the wind shield there is nothing we can do add the sun blaring in, the close call have been many when factors come into play. It has been see by an independent VW mechanic who said it very common. There are no fine sign you just can't clean your windshield, the fluid is going all over under your car, it's wonder the electric doesn't short out.

Filed Incident Electrical system · Visibility / wiperNHTSA 11774152
2009 Volkswagen EosElectrical systemEngine & cooling

Car randomly turning off/on. Key stuck in ignition, cannot turn off or on. Bouncing from on to accessory mode without user control. Vehicle was taken to dealership, VW North America has not been very helpful. Could have gotten into an accident as this occured in the road turning into a restaurant. No lights came on about this. Dealership has had car for 3+ weeks "waiting for parts". VW North America does not want to get involved. To kill the engine I had to pull the fuel pump fuse.

Filed Incident Electrical system · EngineNHTSA 11739271
2009 Volkswagen EosEngine & coolingFuel system

approximately 6 years my daughter and her boyfriend were driving and she heard a loud pop sound, and thought it might be a tire but it wasnt behaving like it was and then all of the sudden people are driving next to her telling her to pull over cuz the car was on fire, she pulled it over and as soon as she got out the whole car caught fire. when they noticed the fire it had started near or under the passenger front seat, there was no warning lamps or any problems proir. The auto insurance company took the car and...

Read the full complaint

they said they inspected it but never gave me any answers, they simply paid off my loan and that was it. The fire department put out the fire, the car was burnt to a crisp, and the fire men were accusing my kid of smoking and starting the fire, so they did no investigation.

Filed Incident Unknown or other · Engine · Fuel / propulsion systemNHTSA 11732242
2009 Volkswagen EosEngine & cooling

The contact owns a 2009 Volkswagen Eos. The contact stated that while the vehicle was parked, the contact became aware of a persistent oil leak on the ground. The vehicle had undergone three separate repairs to resolve the failure, but the oil leak persisted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel was running lean. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

Filed Incident EngineNHTSA 11729062
2012 Volkswagen EosSteeringAirbags

My airbag light came on my 2012 EOS and Vw dealer said it was a Clock Spring part issue causing it part number (5K0-953-569-AL) I mentioned this is a safety issue as it also disabled my horn on steering wheel and was pretty sure VW had a recall/bulletin or campaign on this issue. Appears for some odd reason VW didn't have my vin [[redacted]] listed or flagged which I believe is a clear mistake. I am escalating this situation with VW and now here as my vehicle is having this same problem and needs listed as well....

Read the full complaint

I strongly feel vw should replace the defective part 5K0-953-569-AL as part of an unidentified vin or vehicle they seem to pick and choose and that isn't right. VOLKSWAGEN RECALL # 69L2 NHTSA CAMPAIGN # 15V483000 I am not driving it right now as not safe and feel Vw needs to step up and do what is right as exempting vehicles by vin or whatever is not taking proper responsibility for the defects known. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Air bags · Unknown or otherNHTSA 11725901
2014 Volkswagen EosSeats & seat belts

When pushing the driver side seat belt into the buckle, it instantly unlatched buckles. Yea it can be inspected. If in a car accident the driver could be seriously injured or fatally injured. I contacted Germain Westerville, Ohio who informed me it's not under warranty and it would be $500 - $600 dollars. Contacted corporate who said it's out of warranty but will have a supervisor call my on December 16,2025 It has not been inspected by police or insurance, it's the only car I have to drive not sure how police are going to respond to that. No warning what's so ever. I did try spraying WD40 just in case something was stuck.

Filed Incident Seat beltsNHTSA 11705233

Questions about the Volkswagen Eos

Which Volkswagen Eos years have the most problems?

By the number of complaints owners filed with NHTSA: 2012 (94), 2009 (84), 2010 (69). Allowing for how long each has been on the road, the 2012 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Volkswagen Eos years have the fewest complaints?

Among model years that have been on the road for at least three years, 2015, 2016, 2011 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Eos years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Volkswagen Eos problems?

Across every model year, owners report problems with the airbags (168), transmission & drivetrain (102), engine & cooling (56) most often.

How many recalls does the Volkswagen Eos have?

NHTSA lists 7 recalls across all Volkswagen Eos model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience