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Vehicle safety record

1996 Volvo 960 Problems, complaints & recalls

Owners have filed 60 complaints about the 1996 Volvo 960 with NHTSA, most often about the brakes (11) and the fuel system (10). Those complaints describe 8 crashes, 1 fire and 10 injuries. There are no recalls for it. For comparison, the 1995 has 57 and the 1997 has 25.

NHTSA data checked

FFar more problems than a typical 960 year, for its age

#81 most complained-about 1996 vehicle

Complaints
60
Recalls
0
Crashes
8
Fires
1
Injuries
10
Deaths
0

Most common 1996 Volvo 960 problems

Share of all 60 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 1996 Volvo 960

NHTSA lists no recalls for the 1996 Volvo 960. Recalls can be announced at any time - this page updates daily.

What owners say

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60 complaints about the 1996 Volvo 960

Newest first, as filed with NHTSA by owners. Page 1 of 3.

Fuel system

Tl* the contact owns a 1996 volvo 960. The contact stated that fuel fumes emitted inside of the vehicle. After inspecting the vehicle, the contact noticed that fuel was leaking from the fuel tank. The vehicle was taken to an independent mechanic. The technician stated that the leak was from the fuel rail and the fuel rail needed to be replaced. The vehicle as not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000. Updated 09/10/15*lj updated 11/27/2017*cn

Filed Incident Fuel / propulsion systemNHTSA 10734578
Fuel system

Raw gasoline leaking from manufacture defective fuel rail. Manufacture machined sealed tapet/flanged aluminum seal on fuel rail leaking raw gasoline under high pressure in engine bay. Problem only occurs during engine operation. Raw gasoline is flammable. Fuel rail deliver system part of emissions system. Occupants may or not notice gasoline smell (noxious fumes) during operation inside cabin. Manufacturer recall advised. *Tr

Filed Incident Fuel / propulsion systemNHTSA 10485136
Fuel system

Raw gasoline leaking from manufacture defective fuel rail. Manufacture machined sealed tapet/flanged aluminum seal on fuel rail leaking raw gasoline under high pressure in engine bay. Problem only occurs during engine operation. Raw gasoline is flammable. Fuel rail deliver system part of emissions system. Occupants may or not notice gasoline smell (noxious fumes) during operation inside cabin. Manufacturer recall advised. *Tr

Filed Incident Fuel / propulsion systemNHTSA 10479309
Fuel system

Leaking fuel rail - our 1996 volvo 960, which was bought new and serviced regularly by volvo mechanics, developed a bad fuel odor inside the cabin, and, when I opened the hood, it was apparent that it had a serious gasoline leak, which was mode worse when the engine was hot. I tried to find the leak, but couldn't find any fuel lines leaking. We took it to our local volvo mechanic, and he said it was the fuel rail, and said that it was quite common on that model. I asked him if it was dangerous, and he looked at...

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me like I was a complete dummy! We had the fuel rail replaced, at great expense, of course, but I couldn't have my family at risk daily in the car. There appears not to be a recall, but I am having one of the local personal injury attorneys look into the situation. Surely there is a bulletin out on this dangerous situation! *Ln

Filed Incident Fuel system, gasolineNHTSA 10378366
Electrical system

I live in ga and last friday I was coming home from work in the rain, I hit a big puddle and my car stalled out then came back on after I cleared the puddle, I checked underneath when I got home and there was nothing loose that I could see. This was the first time this has ever happened to me. My car is a 1996 volvo 960 with 177,000 miles on it, it runs good but does have other electrical issues too. *Tr

Filed Incident Electrical systemNHTSA 10281525
Engine & cooling

At 110k I noticed coolant level dropping faster than usual, and coolant on garage floor. Dealer removed side engine cover and showed me a line of pinhole leaks in the aluminum block. Technician said this was a manufacturing defect he had seen before, and that the engine would have to be replaced. Volvo offered no help, "out of warranty." I purchased a used 1998 960 engine for $1900 and dealer installed for $1800, including incidental parts. Soon thereafter, radiator blew and ruined cylinder head. The 1 year...

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used engine warranty covered cylinder head and I paid about $800 for new radiator. Total outlay $4500! I folded my cards and got $3500 for volvo toward a new toyota corolla. No more volvos for me! *Nm

Filed Incident Engine and engine coolingNHTSA 10182120
Fuel system

For the past year my car has been reeking of gasoline fumes, normally in the morning when cold starting, but would occur periodically throughout the day. The smell was so overwhelming that I could not turn the heater on in the car, and would have to put the windows down in the car while driving down the road to try to rid the car of fumes. I took the car to the volvo dealer and left it with them for days. They assured me it was a accumulation of something in the vent system, and they cleaned that out. The problem...

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still existed. I finally took it to another mechanic who found the problem. The fuel rail. The end piece would allow fuel to virtually spill out. Please refer to this web site which describes this potentially dangerous situation in detail: http://www.Volvoclub.Org.Uk/faq/960_90info.Html#960b6300fuelrailleakageproblems my car was a potential time bomb. Not only did volvo not find the problem, but when my new mechanic found the problem it took my mechanic three trips to volvo in order to have them order the correct parts as volvo no longer manufacturers that particular part - hmmmm....I wonder why. This could have caused a horrible situation, especially with my children in the vehicle. We experienced sore throats, and froze to death on cold mornings not being able to turn the heater on due to being fumigated with gasoline fumes. *Nm *nm

Filed Incident Fuel system, gasolineNHTSA 10172972
Fuel system

The fuel rail began leaking from plug in front end of rail. I was able to smell the leak in the passenger compartment and was able to avoid a fire or other damage. Local independent parts store indicated that this is a common problem with the 960. Bought a new, redesigned fuel rail from local volvo dealer. It was in stock and they indicated that they sell a fair number of these. They indicated that there is not a recall on this part. The new part has a different design of the end plug which leaked on my car. I no longer have the old part available. *Jb

Filed Incident Fuel system, gasolineNHTSA 10144365
AirbagsCrash2 injuries

Dt: the consumer stated that 1996 volvo 960 vehicle was involved in a crash. While traveling at 40 mph. Upon impact, frontal and side airbags did not deploy. Consumer's vehicle hit a car that did not stop at a stop sign. There were 2 injuries. The consumer contacted volvo dealership and the manufacturer. The car was totaled. A police and insurance report were taken. Also, there are pictures of the collision. *Ak

Filed Incident Air bagsNHTSA 10133810
Engine & cooling

As of july 29, 2005, my 1996 volvo 960 started losing speed and the engine stalls without warning! Thus far, no injuries have been sustained. The car has been taken off the road. On august 1, 2005, wbal-tv reported the same problems with 1999-2001 volvos. My car has always been maintained and up to now has been in excellent working condition. Please advise. *Nm

Filed Incident Engine and engine coolingNHTSA 10131502
Fuel system

1996 Volvo 960 sedan - fuel rail leakage problem, front of fuel rail developed a leak at a factory plug (metal). Fuel was pouring out between metal plug and fuel rail onto the (hot) engine intake manifold and thermostat housing. Inquired about parts to replace fuel rail ass'y for a 1996 volvo 960, fuel rail ass'y has been superceded by a 1998 up design. This is a serious hazard which could result in a fire and possible death.

Filed Incident Fuel system, gasolineNHTSA 10129839
Electrical system

Dt: consumer states while driving his vehicle the fan relay switch melted, causing the vehicle to start smoking. After stopping the vehicle and disconnection of the battery the smoke ended after about 20 minutes. *Tt

Filed Incident Electrical systemNHTSA 10123988
Fuel system

FUEL SMELL. *AK

Filed Incident Fuel system, otherNHTSA 10118108
SteeringBrakesEquipment & accessories

The power steering pipe made noise. *Nm there was a noise during parking maneuvers or traveling at extremely low speeds coming form the front of the vehicle. The a/c would not cool and the brakes pulsated. (In re to odi# 10038186) *sc *jb

Filed Incident Steering · Service brakes, hydraulic · EquipmentNHTSA 10092386
Acceleration & cruise control

Twice, in my 1996 volvo 960, I experienced sudden acceleration. In both circumstances I was on a highway and it was late at night. I was unable to slow my car down in order to take an exit ramp. I eventually put the car in neutral and turned it off. I was able to stop the car safely, but these were the most frightening driving experiences of my life. After the first incident, my dealership replaced the accelerator cable (which appeared normal) and replaced my brakes (which I destroyed trying to stop the car). After the second incident (two weeks later), the dealership disconnected the cruise control. The problem has not reoccurred. I had never used the cruise control on that car.*Ak

Filed Incident Vehicle speed controlNHTSA 10068338
Fuel system

The consumer stated that there was a strong chemical fume smell inside the passenger cabin coming from the engine compartment. The dealer stated sorry, nothing could be done. The vehicle was running without warranty. *Ak the fuel rail aluminum housing was leaking where it was a crimped together at the ends. Gas was leaking when the vehicle was cold at the firewall and gas fumes were escaping through the vents inside the vehicle. *Sc

Filed Incident Fuel system, gasolineNHTSA 10029880
Electrical system

Dash lights go off and on when the headlights are on. *Ak

Filed Incident Electrical systemNHTSA 10045427
Other & unknown

Odometer fraud from dealership - vehicle was sold with an odometer reading of 21,812. A few weeks after the purchase the car had problems and was taken to a repair shop who noted that the vehicle looked like it had many more miles on it. Through car fax we found that the car had over 90,000 miles. We bought from a dealership that is part of a large auto group and presumed proper due diligence was done. While we did get a refund, we feel it is important to file a complaint should there be others out there in the same situation.*Ak

Filed Incident Unknown or otherNHTSA 10043710
Steering

While turning steering wheel to the left or right driver would hear loud noise coming from steering column. *Ak the power steering pipe failed and caused a loud knocking sound in the front end. A service bulletin was issued for this problem in 1998. The consumer is requesting that the repairs be made free of charge since many unnecessary repairs were made to the vehicle to alleviate the noise prior to the warranty expiring. The a/c was not cooling. The rear brake rotors wore below specs. The dealer replaced the rotors and the pads. *Ts *nlm

Filed Incident SteeringNHTSA 10039674
SteeringBrakesEquipment & accessories

When making a right turn vehicle makes a loud noise. Dealer has attempted to repair vehicle, but the problem continues; dealer cannot determine the cause of the problem. *Ak the power steering pipe failed and caused a loud knocking sound in the front end. A service bulletin was issued for this problem in 1998. The consumer is requesting that the repairs be made free of charge since many unnecessary repairs were made to the vehicle to alleviate the noise prior to the warranty expiring. The a/c was not cooling. The rear brake rotors wore below specs. The dealer replaced the rotors and the pads. *Ts *nlm

Filed Incident Steering · Service brakes, hydraulic · EquipmentNHTSA 10038186
Steering

Problems with seals on rack and pinion system.*Mr consumer thought the power steering fluid that was added during the oil change, wasn't acceptable to the seals in the rack and pinion. *Ph *jb

Filed SteeringNHTSA 10034507
Engine & cooling

Consumer was traveling about 40mph on higway in rush hour traffic and engine check light came on dashboard panel. She pulled over to the shoulders. Vehicle started overheating. Dealership was aware of problem. *Ak

Filed Incident Engine and engine cooling · Unknown or otherNHTSA 8002428
Body, doors & structure

The rear passenger doors stick and cannot be opened from the inside. When handle is pulled from outside, door panel separates from door frame. This especially happens in hot, humid weather. *Ak

Filed Incident StructureNHTSA 749390
Engine & coolingElectrical systemFire

Upon starting up vehicle engine would not start. A neighbor started yelling for her husband to get out of vehicle. Vehicle had caught on fire, and flames were coming from below the vehicle while engine attempted to start, even though the key was removed from ignition. No determination has been made as to cause of this fire. Insurance company was going to have vehicle removed. *Ak area of fire origin was in the engine are, possible engine failure. *Slc

Filed Incident Engine and engine cooling · Electrical systemNHTSA 891869
BrakesEngine & coolingElectrical systemBody, doors & structure

Thermostat was sticking, causing vehicle to overheat, when consumer got vehicle back, he had to take it back because the coolant cap and reservoir were not holding pressure. Radiator neck was broken. Ignition coils had hair line fractures. Inside door handle was loose and needed replaced. Brake pads and rotors were replaced. Battery failed. *Slc

Filed Incident Service brakes, hydraulic · Engine and engine cooling · Electrical system · StructureNHTSA 875034

Volvo 960: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
199725050Engine & coolingC
199660081BrakesF
1995571115Engine & coolingF
199419032AirbagsC
19937020Seats & seat beltsA
199221002Engine & coolingC
All 960 years

1996 Volvo 960 vs rivals

VehicleComplaintsRecallsCrashesGrade
1996 Volvo 9606008F
1996 Volvo 850207313FCompare
1996 Volvo 965310DCompare
1996 Volvo 900200-Compare
1996 Volvo 964110DCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 1996 Volvo 960

Does the 1996 Volvo 960 have any recalls?

NHTSA lists no recalls for the 1996 Volvo 960 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 1996 Volvo 960?

By the complaints owners filed with NHTSA, the most common problem areas are the brakes (11), fuel system (10), electrical system (9).

How many complaints has the 1996 Volvo 960 had?

60 complaints have been filed with NHTSA, the first on September 25, 1996 and the latest on July 16, 2015. Of these, 8 describe a crash and 1 a fire, and together they report 10 injuries and 0 deaths.

Is the 1996 Volvo 960 a reliable vehicle?

Its Safety Index is 15 out of 100 (grade F: far more problems than a typical Volvo 960 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Volvo 960 years have the most complaints?
What should I do if my 1996 Volvo 960 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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