- The problem
- Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
- The risk
- If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
- The fix
- Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Vehicle safety record
2018 Volvo V90CC Problems, complaints & recalls
Owners have filed 7 complaints about the 2018 Volvo V90CC with NHTSA, most often about the body, doors & structure (3) and the electrical system (2). Those complaints describe 1 crash and 3 injuries. It is covered by 1 recall, the latest in November 2018 for the software. For comparison, the 2017 has 0 and the 2019 has 0.
NHTSA data checked
DMore problems than a typical V90CC year, for its age
#210 most complained-about 2018 vehicle
- Complaints
- 7
- Recalls
- 1
- Crashes
- 1
- Fires
- 0
- Injuries
- 3
- Deaths
- 0
Most common 2018 Volvo V90CC problems
Share of all 7 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Volvo V90CC recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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7 complaints about the 2018 Volvo V90CC
Newest first, as filed with NHTSA by owners.
During the rainy season, moisture found its way inside the right passenger real tail light, causing a "brake malfunction" error on the dash and deactivating the passenger rear brake light. After the moisture dries, the light comes back on but is intermittent. The light continues to malfunction during rainfall. This is a huge safety concern as there is no way to reset the system to turn on the brake light, unless the moisture dries.
Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or button were touched. I'm on blood thinners, this was a dangerous head injury. Could be extremely dangerous for children. This is second time this happened, but previously the door didnt hit me, I jumped back. This time, I was leaning in to load items. Again, I was just placing items in back. I was alone. Purse was in cart. There was no way any button on car or fob was pushed to close door. It closed on its own. Very dangerous!
When it rains, I receive a warning that the rear position lights are failed. The left tail light stops working and I'm without a signal and brake lamp. This issue resolved its self when it's had time to dry, usually within two to three days.
Rear Position Light Malfunction on my 2018 Volvo V90 CC. The winter finally came yesterday and it rained the whole night. After I started the car in the following morning and drove for around 2 minutes, the warning popped up. I found out the rear position light of the whole left side doesn't work, included the position light on the tailgate. But so far, every light works well except the position light. I tried to restarted the car, the warning didn't pop up and the left position light worked for a while like 1...
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minute, then the warning came out again and the position light was back to off. So right now it's so risky to drive at night or on bad weathers because other cars follows me can only see one side of the position light, makes them hard to see my whole rear part. I may need to take the car to the dealer soon.
1. When my tailgate is open on multiple (more than 8?9? 10 times out of nowhere it will start to come down without my prompting It has hit me on my shoulder multiple times and I jump out of the way while it continues to shut. Most recently, it came down quick and hit my head. Luckily I got out of the way. Yet it wasn't fast enough because this time the tailgate hit it hard giving me a headache and then bothered my neck later. I have gone to Volvo and they say nothing is wrong with it. They say that is the...
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feature of swinging you foot under the bumper and I know that. I didn't do that though. I never let my grand-kids sit in the back "tailgating after skiing" because of the potential danger of it coming down. It doesn't get triggered to stop or go up but rather continues its descent. Super dangerous. Perhaps it needs a new sensor? Many times I think I should sell this car and see about something safer. Which is a wild idea considering Volvo is supposed to be quite safe. I had an old model xc70 wagon LOVED it. The tailgate was wide and perfect for sitting with the tailgate up after a hard day of skiing. I have never been able to do this with is newer design that has a tailgate which is unpredictable. Please advise. Thank you. 2. The blind spot on the drivers side hasn't worked. On the passenger's side it works fine. When asked approximate dates? well multiple times-frequently but I will say the most recent was July 3, 2024 for the tailgate I was the only hurt. Monday July 8th, 2024 I will see a chiropractor for my neck. As for the faulty blind spot warning? That happens most days, everyday. Thankfully I am a defensive driver and have yet to have an accident as a result of that.
I was hit head on mostly drivers side. Car totaled. I went by ambulance to hospital. Air bags did not deploy. Contacted Vovlo. They seem indifferent
Sensus navigation map gets overplayed with a blank "window" effectively covering the map, the system freezes so no navigation or sensus related information is available to the driver. The recovery process seems to be, stop car, open/close doors, wait 5-20 minutes, open/close doors, restart car and hopefully move on. The car has been to dealer 8+ times for various attempts to repair. Volvo north america has been involved in at least the last 3 attempts. Volvo na, completely non-responsive. Problem used to be...
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infrequent, now it is much more regular. The car did not go 24 hours after the system was replaced without failure. The problem is a safety issue as you loose navigation assistance at random intervals such as to out to a new location downtown or on a 3 hour highway trip (3x) with limited access to pull over. Manufacturer seems unable to either diagnose or repair. Other system features and car controls unavailable while screen in "locked" up. Problem dates back to at least summer 2019, perhaps earlier.
Volvo V90CC: every year compared
All V90CC years2018 Volvo V90CC vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Volvo V90CC | 7 | 1 | D | |
| 2018 Volvo S90 T5 | 12 | 0 | - | Compare |
| 2018 Volvo S90 T6 | 12 | 0 | D | Compare |
| 2018 Volvo S90 T8 | 12 | 0 | - | Compare |
| 2018 Volvo S60 | 4 | 1 | A | Compare |
| 2018 Volvo V90 T5 | 2 | 0 | - | Compare |
| 2018 Volvo V90 T6 | 2 | 0 | - | Compare |
| 2018 Volvo V60 | 1 | 2 | B | Compare |
| 2018 Volvo V60 CC | 1 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Volvo V90CC
Does the 2018 Volvo V90CC have any recalls?
Yes - NHTSA lists 1 recall for the 2018 Volvo V90CC: software (November 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Volvo V90CC?
By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (3), electrical system (2), lights (2).
How many complaints has the 2018 Volvo V90CC had?
7 complaints have been filed with NHTSA, the first on February 3, 2020 and the latest on June 25, 2025. Of these, 1 describe a crash and 0 a fire, and together they report 3 injuries and 0 deaths.
Is the 2018 Volvo V90CC a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical Volvo V90CC year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2018 Volvo V90CC has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data