Navistar is recalling certain model year my 2001-2008 workhorse w20, w21 and w22 chassis and certain model year 2009 through 2011 monaco rv admiral, arista, monarch, and riptide recreational vehicles equipped with axles that include bosch zops or zoht pin...
2000-2008 · 9 model years
Workhorse W20 Problems by year
Owners have filed 33 complaints about the Workhorse W20 across 9 model years, and it has 5 recalls. The 2003 has the most complaints once its age is allowed for (11), while 2000 has far fewer than a typical year. The most reported problem area is the brakes, followed by the electrical system.
- Complaints
- 33
- Recalls
- 5
- Crashes
- 0
- Fires
- 1
- Injuries
- 1
- Deaths
- 0
W20 complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common W20 problems
Workhorse W20 recalls 5
On certain motor home and truck chassis equipped with general motors 8.1L v8 engines, improper hardening during the heat treatment process can cause the fuel rail pulse damper retainer clip to fracture, resulting in inadequate retention of the damper. If the...
Certain chassis may have been equipped with incorrect steering intermediate shafts. The spline can strip while the steering wheel is being turned.
On certain motorhome chassis equipped with bosch zops, the pads can drag on the rotor surface due to the pin slide.
Vehicle description: motor home and commercial chassis. The rear axle u-bolts may not be tightened correctly due to random failure of production tooling in the specified time span.
Latest W20 complaints
Tl*the contact owns a 2006 monaco coach monarch se rv equipped with a workhorse w20 chassis. The contact referenced recall 09v110000 (service brakes, hydraulic) and stated that the recall repair was performed on october 26, 2010. The dealer returned the vehicle with the left front rotor cracked and the pad had 30% left. The contact stated that the other brakes were at 70% with no cracks. The contact called the manufacturer who had not responded. The vin was unavailable. The current and failure mileages were approximately 24,000.
Tl*the contact owns a 2005 workhorse chassis w22. The contact received a recall notice for recall 09v110000 (service brakes, hydraulic). The vehicle was taken to an authorized dealer where the contact was informed that the brake calipers (recalled part) could also caused failures within the brake pads and rotors which were not covered under recall. The vehicle had not been repaired.
Tl* the contact owns a 2002 winnebago adventurer with a workhorse w20 chassis motor home (rv). The contact stated while driving at speeds of 55 mph, the front passenger side brakes locked and the anti lock braking system failed. The contact moved the vehicle off the roadway and waited for the brakes to cool. The failure occurred approximately eight times and was taken to the dealer where the brakes were bled at each failure. The vehicle was taken back to the dealer where the contact was awaiting a diagnostic. The...
Read the full complaint
contact referenced nhtsa campaign id number: 04v084000 (service brakes) and campaign id number: 09v110000 (service brakes, hydraulic) but was unable to confirm if the vehicle was included in either recall. The failure mileage was 15,392 and the current mileage was 54,944.
Tl* the contact owns a 2002 workhorse chassis w20. The contact stated that the brake pedal felt spongy when he depressed it while driving at approximately 40 mph. He received a recall notice for recall 09v110000 (service brakes, hydraulic). The vehicle had not been taken to an authorized dealership for a diagnostic test because the contact was told that he would be charged for it. When the contact called the manufacturer, he was told that the brake company was out of business and the parts for the repair were no longer available. The vehicle had not been repaired at the time of the complaint. The failure mileage was approximately 13,500. The current mileage was approximately 14,000.
We do not feel that the instrument panel cluster on our motorhome has ever been large enough or clear enough for easy reading. We have always been unhappy with the visibility and just recently the transmission indicators for 3 and 1 gear have faded completely. At present we have an appointment to get the panel replaced. *Tr
While driving on the dc beltway in traffic, the brake pedal went to the floor without stopping. Pumping the pedal gave enough power to stop vehicle. Abs warning light also came on. Stopped vehicle on side of road. Brakes were very hot. Disconnected car we were towing and attempted to continue. Brakes did cool off and returned to normal operation. We had previously towed the car without any problems. Rv was taken to an authorized shop about 5 miles from campground. They said they knew about the problem and could "patch" it until workhorse came out with a fix. *Tr
Questions about the Workhorse W20
Which Workhorse W20 years have the most problems?
Which Workhorse W20 years have the fewest complaints?
What are the most common Workhorse W20 problems?
Across every model year, owners report problems with the brakes (30), electrical system (2), steering (1) most often.
How many recalls does the Workhorse W20 have?
NHTSA lists 5 recalls across all Workhorse W20 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data