Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Electrical system
Zero DS Electrical problems by year
4 complaints filed with NHTSA about the Zero DS's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
Electrical complaints by model year
Electrical recalls
Latest DS electrical complaints
The contact called on behalf of a client who owns a 2024 Apollo Street Bike. The contact stated that while his client was sitting on the motorcycle with a hand on the throttle, he pressed the button for Rocket Mode simultaneously with the blue button on the brake lever on the handlebar. The contact stated that there was a defect that was not disclosed in the Owner's Manual if the blue button on the mode and the brake lever on the handlebar were pressed simultaneously, the engine would not disengage. The engine...
Read the full complaint
engaged and the motorcycle took off and crashed into the wall. The motorcycle was moving at an undisclosed speed. The contact also stated that there was no kill switch on the motorcycle. There was no warning light illuminated. The client fractured his neck in several places. The client was taken to the hospital for medical attention. The client became a paraplegic from the crash and was suffering from severe emotional distress. A Police report was not filed. The client was presently receiving rehabilitation due to the crash. The motorcycle was taken to the attorney for preservation and had not been repaired, pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was 1. The VIN was invalid. The contact stated there's an error in the type of motorcycle it's a Beta Explorer electric motorcycle. It is not an Apollo.
Possibly related to nhtsa campaign number 16v610000. Electrical ppwer cut off. It shut off lights, panel instrument, motor.
Tl* the contact owns a 2012 zero dszf6. While driving approximately 15 mph, the motorcycle stalled. The contact coasted the vehicle to the side of the road, waited approximately 15 minutes, and the motorcycle restarted. A flashing question mark displayed on the message center. The contact also stated that the bike had a software update performed in 2014 by an unknown dealer in florida. The manufacturer was notified of the failure. The motorcycle was not repaired. The approximate failure mileage was 917.
A few months after I bought the bike, I had noticed a that it would run a little rough for a while. The problem would auto correct after the next ride so I didn't get too concerned about it. However after days would go I experienced a complete loss of power. The system would kick back to normal after physically turning the key to the off position and restarting after a few minutes . No warning as to when this would occur. Up hill, down hill, at the start of my ride or at the end of it. Fast or slow. It did...
Read the full complaint
not matter. I took in to the dealer to correct the problem. They told me they needed to do a software adjustment. It ran nicely for a while but the same problem came back. I went again for the repair. Another software adjustment was made. Yet again the problem came back after a while. The dealer has the bike now for yet another attempt to correct the problem riding this bike in that condition is really dangerous especially in the freeway and I had too many close calls. That is why I am filing this complaint. Somehow I think that the lemon law should apply . After checking motorcycle forums online, I can see that I am not the only one having this problem. *Tr
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data