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2009-2023 · 9 model years

Zero DS Problems by year

Owners have filed 5 complaints about the Zero DS across 9 model years, and it has 7 recalls. The 2023 has the most complaints once its age is allowed for (1). The most reported problem area is the electrical system, followed by the engine & cooling.

Most complaints for its age20231 complaint · 0 recallsSee the 2023
Complaints
5
Recalls
7
Crashes
1
Fires
0
Injuries
1
Deaths
0

DS complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20231010Electrical systemF
20180100-C
20151100Electrical systemC
20140100-C
20131100SuspensionC
20122000Electrical systemB
20110200-D
20100100-C
20090100-C

Most common DS problems

Zero DS recalls 7

Engine

14V11900094 vehicles affected

Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles...

Latest DS complaints

2023 Zero DSElectrical systemCrash1 injury

The contact called on behalf of a client who owns a 2024 Apollo Street Bike. The contact stated that while his client was sitting on the motorcycle with a hand on the throttle, he pressed the button for Rocket Mode simultaneously with the blue button on the brake lever on the handlebar. The contact stated that there was a defect that was not disclosed in the Owner's Manual if the blue button on the mode and the brake lever on the handlebar were pressed simultaneously, the engine would not disengage. The engine...

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engaged and the motorcycle took off and crashed into the wall. The motorcycle was moving at an undisclosed speed. The contact also stated that there was no kill switch on the motorcycle. There was no warning light illuminated. The client fractured his neck in several places. The client was taken to the hospital for medical attention. The client became a paraplegic from the crash and was suffering from severe emotional distress. A Police report was not filed. The client was presently receiving rehabilitation due to the crash. The motorcycle was taken to the attorney for preservation and had not been repaired, pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was 1. The VIN was invalid. The contact stated there's an error in the type of motorcycle it's a Beta Explorer electric motorcycle. It is not an Apollo.

Filed Incident Electrical systemNHTSA 11564464
2015 Zero DSElectrical system

Possibly related to nhtsa campaign number 16v610000. Electrical ppwer cut off. It shut off lights, panel instrument, motor.

Filed Incident Electrical systemNHTSA 11130690
2013 Zero DSSuspension

Bought used 2013 zero ds. Bike would emit noise while coming to a stop that sounded like rubbing metal but could not determine source. Now I'm pretty sure it was the forks. Was adjusting suspension and discovered fork oil leaking out of left fork at the bottom after short ride. Fortunately, able to clean up oil before it got on front rotor. Leaked a teaspoon amount in a short time. Discovered that this was a common problem with web search, that could lead to fork becoming loose (see youtube video in first link). ...

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Http://electricmotorcycleforum.Com/boards/index.Php?Topic=3790.0 Http://electricmotorcycleforum.Com/boards/index.Php?Topic=6487.0 Http://electricmotorcycleforum.Com/boards/index.Php?Topic=3784.0 Bike only has 4k miles on it. Oil on rotor is a safety issue, bike braking performance will diminish. Fork oil leaking out of fork can affect handling, which may result in a crash. Fork become loose could result in a crash.

Filed Incident SuspensionNHTSA 11100650
2012 Zero DSElectrical systemEngine & cooling

Tl* the contact owns a 2012 zero dszf6. While driving approximately 15 mph, the motorcycle stalled. The contact coasted the vehicle to the side of the road, waited approximately 15 minutes, and the motorcycle restarted. A flashing question mark displayed on the message center. The contact also stated that the bike had a software update performed in 2014 by an unknown dealer in florida. The manufacturer was notified of the failure. The motorcycle was not repaired. The approximate failure mileage was 917.

Filed Incident Electrical system · EngineNHTSA 11020325
2012 Zero DSElectrical systemEngine & cooling

A few months after I bought the bike, I had noticed a that it would run a little rough for a while. The problem would auto correct after the next ride so I didn't get too concerned about it. However after days would go I experienced a complete loss of power. The system would kick back to normal after physically turning the key to the off position and restarting after a few minutes . No warning as to when this would occur. Up hill, down hill, at the start of my ride or at the end of it. Fast or slow. It did...

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not matter. I took in to the dealer to correct the problem. They told me they needed to do a software adjustment. It ran nicely for a while but the same problem came back. I went again for the repair. Another software adjustment was made. Yet again the problem came back after a while. The dealer has the bike now for yet another attempt to correct the problem riding this bike in that condition is really dangerous especially in the freeway and I had too many close calls. That is why I am filing this complaint. Somehow I think that the lemon law should apply . After checking motorcycle forums online, I can see that I am not the only one having this problem. *Tr

Filed Incident Electrical system · EngineNHTSA 10654803

Questions about the Zero DS

Which Zero DS years have the most problems?

By the number of complaints owners filed with NHTSA: 2012 (2), 2013 (1), 2015 (1). Allowing for how long each has been on the road, the 2023 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Zero DS years have the fewest complaints?

Among model years that have been on the road for at least three years, 2012 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other DS years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Zero DS problems?

Across every model year, owners report problems with the electrical system (4), engine & cooling (2), suspension (1) most often.

How many recalls does the Zero DS have?

NHTSA lists 7 recalls across all Zero DS model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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