- The problem
- Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.
- The fix
- Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.
Vehicle safety record
2018 Zero DS Problems, complaints & recalls
No owner complaints about the 2018 Zero DS have been filed with NHTSA. It is covered by 1 recall, the latest in November 2017 for the labels.
NHTSA data checked
CAbout as many problems as a typical DS year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2018 Zero DS recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2018 Zero DS yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Zero DS: every year compared
All DS years2018 Zero DS vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Zero DS | 0 | 1 | C | |
| 2018 Zero DSR | 2 | 1 | - | Compare |
| 2018 Zero S | 1 | 1 | C | Compare |
| 2018 Zero SR | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Zero DS
Does the 2018 Zero DS have any recalls?
Yes - NHTSA lists 1 recall for the 2018 Zero DS: labels (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2018 Zero DS had?
None have been filed with NHTSA so far.
Is the 2018 Zero DS a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Zero DS year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Zero DS years have the most complaints?
2012 (2), 2013 (1), 2015 (1). See every Zero DS year compared.
What should I do if my 2018 Zero DS has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data