- The problem
- Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- The risk
- If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.
- The fix
- Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.
Vehicle safety record
2018 Zero SR Problems, complaints & recalls
Owners have filed 1 complaint about the 2018 Zero SR with NHTSA, most often about the electrical system (1). It is covered by 1 recall, the latest in November 2017 for the labels.
NHTSA data checked
BFewer problems than a typical SR year, for its age
#365 most complained-about 2018 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2018 Zero SR problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Zero SR recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first SR owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2018 Zero SR
Newest first, as filed with NHTSA by owners.
I own a zero s 2018, when I often experience problems and the motorcycle does not start. Zero does not give support even though I have a 5-year warranty, no training, no information. There is no dealer in israel, I also sent them a few emails on the subject. I did not get an answer other than advertisements about the new motorcycle they're investing in. I would like your help to find a solution for my problem and dozens if not hundreds of israeli zero-type motorcycle owners.
Zero SR: every year compared
All SR years2018 Zero SR vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Zero SR | 1 | 1 | B | |
| 2018 Zero DSR | 2 | 1 | - | Compare |
| 2018 Zero S | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Zero SR
Does the 2018 Zero SR have any recalls?
Yes - NHTSA lists 1 recall for the 2018 Zero SR: labels (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Zero SR?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1).
How many complaints has the 2018 Zero SR had?
1 complaints have been filed with NHTSA, the first on June 13, 2019 and the latest on June 13, 2019. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2018 Zero SR a reliable vehicle?
Its Safety Index is 61 out of 100 (grade B: fewer problems than a typical Zero SR year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Zero SR years have the most complaints?
2014 (1), 2015 (1), 2018 (1). See every Zero SR year compared.
What should I do if my 2018 Zero SR has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data