- The problem
- Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, 2014, and 2014 Zero FX motorcycles manufactured January 14, 2014, through January 27, 2014. Due to a possible manufacturing defect, the motor rotor may contact the stator while riding.
- The risk
- If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.
- The fix
- Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall began in April 11, 2014. Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).
Vehicle safety record
2014 Zero SR Problems, complaints & recalls
Owners have filed 1 complaint about the 2014 Zero SR with NHTSA, most often about the engine & cooling (1) and the lights (1). Those complaints describe 1 crash. It is covered by 1 recall, the latest in March 2014 for the engine. For comparison, the 2015 has 1.
NHTSA data checked
CAbout as many problems as a typical SR year, for its age
#405 most complained-about 2014 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 1
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2014 Zero SR problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2014 Zero SR recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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1 complaints about the 2014 Zero SR
Newest first, as filed with NHTSA by owners.
I could have died. For 7 months my 2014 zero sr has been waiting on zero service. I was originally told a new battery was needed. Motorcycle would not accelerate past 50-55mph and range had fallen from 70-90 miles to less then 20 miles. Zero made excuses for months why they couldn't properly service. I spoke with an aaron several times, also zack. Zero then replaced the controller claiming it was defective and there were no problems with the battery. I finally received the sr back and in heavy traffic, the...
Read the full complaint
motorcycle dropped from a full charge to 18% in only 16 miles and then completely shut off without any warning while going about 40 mph. It would not go faster then 40mph. I managed to move between 2 cars to the shoulder, but I smashed my leg on the railing in the process. Sr turned back on a few seconds later and I made it a mile to the exit before it turned off again as I was crossing the road.
Zero SR: every year compared
All SR yearsQuestions about the 2014 Zero SR
Does the 2014 Zero SR have any recalls?
Yes - NHTSA lists 1 recall for the 2014 Zero SR: engine (March 2014). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2014 Zero SR?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (1), lights (1), electrical system (1).
How many complaints has the 2014 Zero SR had?
1 complaints have been filed with NHTSA, the first on December 6, 2019 and the latest on December 6, 2019. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2014 Zero SR a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Zero SR year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Zero SR years have the most complaints?
2014 (1), 2015 (1), 2018 (1). See every Zero SR year compared.
What should I do if my 2014 Zero SR has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data