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Safety recall · 12V307000

Exterior lighting: switch Zero recall

ZERO MOTORCYCLES INC. reported this recall to NHTSA on June 29, 2012. It covers about 450 vehicles across 9 model years listed below. The repair is free.

Campaign
12V307000
Reported
Jun 29, 2012
Vehicles
450
Area
Lights

The problem

Zero motorcycles, inc. (Zero) is recalling certain model year 2011 and 2012 s, xu, and ds motorcycles, model year 2011 mxd, and xd motorcycles and 2012 x motorcycles. The brake light switch at the front brake lever may not activate until significant brake lever travel occurs.

The risk

The brake light may not activate when a moderate amount of front brake is applied. As such, motorists traveling behind the motorcycle may not be alerted when an affected motorcycle is slowing down, which could lead to a possible crash and potential injury or death to the rider.

The fix

Zero will notify owners, and dealers will inspect and, if necessary, replace the front brake system brake-light switch free of charge. The safety recall began on august 3, 2012. Owners may contact zero motorcycles at 1-831-438-3500.

Contacts

Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Zero dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V307000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 12V307000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. ZERO MOTORCYCLES INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 12V307000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 12V307000 announced?

ZERO MOTORCYCLES INC. reported it to NHTSA on June 29, 2012. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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