The problem
Zero motorcycles, inc. (Zero) is recalling certain model year 2011 and 2012 s, xu, and ds motorcycles, model year 2011 mxd, and xd motorcycles and 2012 x motorcycles. The brake light switch at the front brake lever may not activate until significant brake lever travel occurs.
The risk
The brake light may not activate when a moderate amount of front brake is applied. As such, motorists traveling behind the motorcycle may not be alerted when an affected motorcycle is slowing down, which could lead to a possible crash and potential injury or death to the rider.
The fix
Zero will notify owners, and dealers will inspect and, if necessary, replace the front brake system brake-light switch free of charge. The safety recall began on august 3, 2012. Owners may contact zero motorcycles at 1-831-438-3500.
Contacts
Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Zero dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 12V307000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.