- The problem
- Zero motorcycles, inc. (Zero) is recalling certain model year 2012 s, ds, x, xu, and xu-lsm motorcycles. Insufficient weatherproofing may cause a short circuit of the battery management system when subjected to wet conditions, resulting in the motorcycle inadvertently losing power.
- The risk
- Sudden loss of power can lead to a crash and potential injury or death to the rider.
- The fix
- Zero will notify owners, and dealers will repair the motorcycles free of charge. The safety recall began on july 31, 2012. Owners may contact zero motorcycles, inc. At 1-888-786-9376.
Vehicle safety record
2012 Zero X Problems, complaints & recalls
Owners have filed 1 complaint about the 2012 Zero X with NHTSA, most often about the fuel system (1). It is covered by 2 recalls, the latest in July 2012 for the 12v / 24v / 48v battery.
NHTSA data checked
- Complaints
- 1
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2012 Zero X problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2012 Zero X recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Zero motorcycles, inc. (Zero) is recalling certain model year 2011 and 2012 s, xu, and ds motorcycles, model year 2011 mxd, and xd motorcycles and 2012 x motorcycles. The brake light switch at the front brake lever may not activate until significant brake lever travel occurs.
- The risk
- The brake light may not activate when a moderate amount of front brake is applied. As such, motorists traveling behind the motorcycle may not be alerted when an affected motorcycle is slowing down, which could lead to a possible crash and potential injury or death to the rider.
- The fix
- Zero will notify owners, and dealers will inspect and, if necessary, replace the front brake system brake-light switch free of charge. The safety recall began on august 3, 2012. Owners may contact zero motorcycles at 1-831-438-3500.
What owners say
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1 complaints about the 2012 Zero X
Newest first, as filed with NHTSA by owners.
The vehicle may not go at all when it is first turned on or if it does start out it sometimes quits while running leaving me stranded in traffic to push it out of the way. In january 15, 2014 I received recall number 13v-635, but when I went to the dealer for the fix I was told I'd received the notice by mistake and my 2012 zero x wasn't included in the recall. On august 08, 2015 I took it to the dealer to have it fixed outside of the recall or warranty. The kept telling me that it couldn't be diagnosed because it...
Read the full complaint
wouldn't malfunction for them. I took it back unrepaired on october 28, 2015. While searching nhtsa.Dot.Gov I could not find 13v-635, but I did find 12v-310 which also describes a quits-while-running condition. I purchased my bike after july 31,2012 so I never received this recall notice, and I don't know if the repair described in it was ever performed. The line in 12v-310 which reads "built december 19, 2012 through march 15, 2012" does not make sense. Shouldn't the first date be from 2011 like the other models listed?
2012 Zero X vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Zero X | 1 | 2 | - | |
| 2012 Zero DS | 2 | 0 | B | Compare |
| 2012 Zero S | 1 | 0 | C | Compare |
| 2012 Zero Zero S | 1 | 6 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Zero X
Does the 2012 Zero X have any recalls?
Yes - NHTSA lists 2 recalls for the 2012 Zero X: 12v / 24v / 48v battery (July 2012); switch (June 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2012 Zero X?
By the complaints owners filed with NHTSA, the most common problem areas are the fuel system (1).
How many complaints has the 2012 Zero X had?
1 complaints have been filed with NHTSA, the first on October 13, 2016 and the latest on October 13, 2016. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
What should I do if my 2012 Zero X has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data