- The problem
- Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
- The risk
- A sudden loss of power to the motor may increase the risk of a crash.
- The fix
- Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
Vehicle safety record
2012 Zero Zero XU Problems, complaints & recalls
No owner complaints about the 2012 Zero Zero XU have been filed with NHTSA. It is covered by 3 recalls, the latest in December 2013 for the software.
NHTSA data checked
Rated once enough Zero XU years are on file
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2012 Zero Zero XU recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Zero motorcycles, inc. (Zero) is recalling certain model year 2012 s, ds, x, xu, and xu-lsm motorcycles. Insufficient weatherproofing may cause a short circuit of the battery management system when subjected to wet conditions, resulting in the motorcycle inadvertently losing power.
- The risk
- Sudden loss of power can lead to a crash and potential injury or death to the rider.
- The fix
- Zero will notify owners, and dealers will repair the motorcycles free of charge. The safety recall began on july 31, 2012. Owners may contact zero motorcycles, inc. At 1-888-786-9376.
- The problem
- Zero motorcycles, inc. (Zero) is recalling certain model year 2011 and 2012 s, xu, and ds motorcycles, model year 2011 mxd, and xd motorcycles and 2012 x motorcycles. The brake light switch at the front brake lever may not activate until significant brake lever travel occurs.
- The risk
- The brake light may not activate when a moderate amount of front brake is applied. As such, motorists traveling behind the motorcycle may not be alerted when an affected motorcycle is slowing down, which could lead to a possible crash and potential injury or death to the rider.
- The fix
- Zero will notify owners, and dealers will inspect and, if necessary, replace the front brake system brake-light switch free of charge. The safety recall began on august 3, 2012. Owners may contact zero motorcycles at 1-831-438-3500.
What owners say
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No complaints about the 2012 Zero Zero XU yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
2012 Zero Zero XU vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Zero Zero XU | 0 | 3 | - | |
| 2012 Zero DS | 2 | 0 | B | Compare |
| 2012 Zero X | 1 | 2 | - | Compare |
| 2012 Zero S | 1 | 0 | C | Compare |
| 2012 Zero Zero S | 1 | 6 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Zero Zero XU
Does the 2012 Zero Zero XU have any recalls?
Yes - NHTSA lists 3 recalls for the 2012 Zero Zero XU: software (December 2013); 12v / 24v / 48v battery (July 2012); switch (June 2012). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2012 Zero Zero XU had?
None have been filed with NHTSA so far.
What should I do if my 2012 Zero Zero XU has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data