Vehicle safety record

2012 Zero DSP Problems, complaints & recalls

No owner complaints about the 2012 Zero DSP have been filed with NHTSA. It is covered by 2 recalls, the latest in April 2018 for the 12v / 24v / 48v battery.

Share your experience See 2 recalls

NHTSA data checked 13 hours ago

-/100Safety Index

Rated once enough DSP years are on file

Complaints: 0
Recalls: 2
Crashes: 0
Fires: 0
Injuries: 0
Deaths: 0

2012 Zero DSP recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system: 12v / 24v / 48v battery

18V215000Apr 4, 2018218 vehicles affected

Do not drive

The problem: Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.
The risk: An electrical short can increase the risk of a fire.
The fix: Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Electrical system: software

13V635000Dec 18, 2013667 vehicles affected

The problem: Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
The risk: A sudden loss of power to the motor may increase the risk of a crash.
The fix: Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

What owners say

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No complaints about the 2012 Zero DSP yet

No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.

2012 Zero DSP vs rivals

Vehicle	Complaints	Recalls	Crashes	Grade
2012 Zero DSP	0	2	0	-
2012 Zero DS	2	0	0	B	Compare
2012 Zero X	1	2	0	-	Compare
2012 Zero S	1	0	1	C	Compare
2012 Zero Zero S	1	6	1	-	Compare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

Questions about the 2012 Zero DSP

Does the 2012 Zero DSP have any recalls?

Yes - NHTSA lists 2 recalls for the 2012 Zero DSP: 12v / 24v / 48v battery (April 2018); software (December 2013). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

How many complaints has the 2012 Zero DSP had?

None have been filed with NHTSA so far.

What should I do if my 2012 Zero DSP has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked 13 hours ago. Complaints are owners' own reports and are not verified. How we use the data