- The problem
- Zero Motorcycles Inc. (Zero) is recalling certain model year 2015 SR, S, DS, and FX motorcycles. The affected motorcycles have a DC-DC converter that may have insufficient output power. During high power demand, the anti-lock brake system (ABS) may not function properly.
- The risk
- If the converter power output is insufficient, during an ABS activated event, the ABS and all vehicle lights would temporarily stop functioning, increasing the risk of a crash.
- The fix
- Zero has notified owners, and dealers will inspect the DC-DC converters, replacing ones of a specific type as necessary, free of charge. The recall began on September 16, 2016. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-016-356.
Vehicle safety record
2015 Zero FX Problems, complaints & recalls
Owners have filed 2 complaints about the 2015 Zero FX with NHTSA, most often about the electrical system (2) and the lights (1). Those complaints describe 1 fire and 1 injury. It is covered by 1 recall, the latest in August 2016 for the exterior lighting. For comparison, the 2014 has 0 and the 2016 has 1.
NHTSA data checked
FFar more problems than a typical FX year, for its age
#361 most complained-about 2015 vehicle
- Complaints
- 2
- Recalls
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
- 1
- Deaths
- 0
Most common 2015 Zero FX problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2015 Zero FX recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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2 complaints about the 2015 Zero FX
Newest first, as filed with NHTSA by owners.
Zero FX started smoking and burst into flames last month. I have serious burns on my right thigh requiring multiple skin grafts. I been complaining for months that the batteries were getting hot when charging and that this was the same thing that happened to a former colleague in Seattle. Zero picked up the FX (some dealer or Zero employee) and refuses to return it demanding I take a $10000 settlement and sign a agreement to keep silent. I hear this has happened to others. It is not their vehicle and something is very wrong with this demand and their attempt to silence me.
In june of 2017, while driving on the interstate, I noticed the turn signal did not work. I checked the headlight and it was off also, meaning all the lights were dead. After it sat for 2 hours the lights resumed functioning. A week later I noticed they quit again. Then I parked the motorcycle for concern over my safety. Over the last 6 months it has not left my garage except for a trip to the dealer, who refused to look at the problem. I have randomly turned the key on as it has remained parked. Sometimes I have...
Read the full complaint
lights, sometimes I do not. The motorcycle hasn't moved, weather is not an issue. Through my own diagnosis, with online help, I believe the issue to be the dc/dc converter signal from the main bike board. The manufacturer has been contacted by phone and email, and has ignored me, the local dealer has been contacted in person and by phone, and has ignored me. I have an unsafe vehicle that is just over 2 years old with 3227 miles on it.
Zero FX: every year compared
All FX years2015 Zero FX vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2015 Zero FX | 2 | 1 | F | |
| 2015 Zero SR | 1 | 1 | C | Compare |
| 2015 Zero DS | 1 | 1 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2015 Zero FX
Does the 2015 Zero FX have any recalls?
Yes - NHTSA lists 1 recall for the 2015 Zero FX: exterior lighting (August 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2015 Zero FX?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (2), lights (1), fuel system (1).
How many complaints has the 2015 Zero FX had?
2 complaints have been filed with NHTSA, the first on January 23, 2018 and the latest on June 27, 2022. Of these, 0 describe a crash and 1 a fire, and together they report 1 injury and 0 deaths.
Is the 2015 Zero FX a reliable vehicle?
Its Safety Index is 17 out of 100 (grade F: far more problems than a typical Zero FX year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Zero FX years have the most complaints?
2015 (2), 2016 (1), 2020 (1). See every Zero FX year compared.
What should I do if my 2015 Zero FX has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data