Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
Electrical system
Zero FX Electrical problems by year
4 complaints filed with NHTSA about the Zero FX's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
Electrical complaints by model year
Electrical recalls
Zero Motorcycles Inc. (Zero) is recalling certain model year 2013 FX motorcycles manufactured January 28, 2013, through May 21, 2013; and model year 2013 XU motorcycles manufactured January 16, 2013, through May 20, 2013. A manufacturing defect with the...
Latest FX electrical complaints
Zero FX started smoking and burst into flames last month. I have serious burns on my right thigh requiring multiple skin grafts. I been complaining for months that the batteries were getting hot when charging and that this was the same thing that happened to a former colleague in Seattle. Zero picked up the FX (some dealer or Zero employee) and refuses to return it demanding I take a $10000 settlement and sign a agreement to keep silent. I hear this has happened to others. It is not their vehicle and something is very wrong with this demand and their attempt to silence me.
The contact owns a 2020 Zero FX Motorcycle. The contact stated while riding 45 MPH, the motorcycle inadvertently lost electrical power and stalled. The contact was able to veer to the side of the road. The overheating warning light was illuminated. The motorcycle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact stated that the motorcycle was repaired under a manufacturer's extended warranty; however, the failure reoccurred while riding. The motorcycle was towed to the same...
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dealer who reprogrammed the computer software; however, the failure persisted, and the vehicle would reverse instead of going forward as intended. The motorcycle was towed to the dealer who replaced the engine for the second time; however, the failure reoccurred. The contact stated that the sprocket was fractured, and the motorcycle chain was loose. The motorcycle was towed to the dealer who replaced the engine a third time. The contact stated that the motorcycle would not start. The contact noticed that one of the two batteries was defective and that the motorcycle would start after removing the defective battery. The motorcycle was taken to the dealer who refused to replace the battery under the warranty and suggested that the contact had damaged the battery. The manufacturer was notified of the failure but provided no assistance. The motorcycle was not repaired. The failure mileage was approximately 1,219.
In june of 2017, while driving on the interstate, I noticed the turn signal did not work. I checked the headlight and it was off also, meaning all the lights were dead. After it sat for 2 hours the lights resumed functioning. A week later I noticed they quit again. Then I parked the motorcycle for concern over my safety. Over the last 6 months it has not left my garage except for a trip to the dealer, who refused to look at the problem. I have randomly turned the key on as it has remained parked. Sometimes I have...
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lights, sometimes I do not. The motorcycle hasn't moved, weather is not an issue. Through my own diagnosis, with online help, I believe the issue to be the dc/dc converter signal from the main bike board. The manufacturer has been contacted by phone and email, and has ignored me, the local dealer has been contacted in person and by phone, and has ignored me. I have an unsafe vehicle that is just over 2 years old with 3227 miles on it.
The head lights, tail lights, indicator lights, and horn all failed simultaneously. The bike is now completely silent and has no ability to light up or blow the horn. This condition makes the bike extremely dangerous to ride on the road. The problem manifested in between rides. All the systems worked one day and failed the next day. These systems are on two separate fuses and they are in fine shape.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data