- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- The risk
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- The fix
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Vehicle safety record
2017 Audi A5 Problems, complaints & recalls
Owners have filed 2 complaints about the 2017 Audi A5 with NHTSA, most often about the engine & cooling (2). It is covered by 2 recalls, the latest in April 2018 for the cooling system. For comparison, the 2016 has 7 and the 2018 has 9.
NHTSA data checked
AFar fewer problems than a typical A5 year, for its age
#335 most complained-about 2017 vehicle
- Complaints
- 2
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2017 Audi A5 problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2017 Audi A5 recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
- The risk
- If the coolant pump overheats, it can increase the risk of a fire.
- The fix
- Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
What owners say
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2 complaints about the 2017 Audi A5
Newest first, as filed with NHTSA by owners.
Safety recall 19n4 (nhtsa 18v229) was issued in june 2018. Attached notice indicates that vehicle should be parked outdoors as a precaution, to avoid a fire caused by a short circuit within the electric coolant pump. Recall repairs are not anticipated until late 2018. I do not want to wait 4 months to get a repair since this is an obvious safety issue. I talked to my local service person at audi danvers, ma who confirmed the recall repair is not yet available. I also emailed audi usa but have not received a response. What can I do to get this rectified?
I purchased this vechiled 10 months ago. At 800 miles, the engine light came on. The crankshaft, throttle body and cam adjuster were all reported to audi usa and repaired or replaced. I was informed by the dealer they wanted to replace the engine. Audi usa is saying it was only a bracket. The car still pauses and jerks when accelerating, and has an annoyingly loud vibration. I am not confident in the audi brand anymore, and after 10 previously owned audi - I am moving on to their german competitor.
Audi A5: every year compared
All A5 years2017 Audi A5 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2017 Audi A5 | 2 | 2 | A | |
| 2017 Audi A4 | 84 | 1 | C | Compare |
| 2017 Audi A3 | 36 | 2 | C | Compare |
| 2017 Audi A3 Sportback E-Tron | 27 | 1 | D | Compare |
| 2017 Audi A6 | 20 | 3 | B | Compare |
| 2017 Audi Q3 | 8 | 3 | C | Compare |
| 2017 Audi A8 LWB | 6 | 0 | C | Compare |
| 2017 Audi Allroad | 2 | 1 | B | Compare |
| 2017 Audi A7 | 1 | 4 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2017 Audi A5
Does the 2017 Audi A5 have any recalls?
Yes - NHTSA lists 2 recalls for the 2017 Audi A5: cooling system (April 2018); cooling system (January 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2017 Audi A5?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (2).
How many complaints has the 2017 Audi A5 had?
2 complaints have been filed with NHTSA, the first on June 4, 2017 and the latest on August 1, 2018. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2017 Audi A5 a reliable vehicle?
Its Safety Index is 86 out of 100 (grade A: far fewer problems than a typical Audi A5 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Audi A5 years have the most complaints?
2020 (60), 2013 (38), 2010 (34). See every Audi A5 year compared.
What should I do if my 2017 Audi A5 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data