Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges...
Body, doors & structure
Audi A5 Body problems by year
11 complaints filed with NHTSA about the Audi A5's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Body recalls
Latest A5 body complaints
The contact owns a 2014 Audi A5. The contact stated that after each rainfall, there was a large amount of water inside the trunk of the vehicle, creating mold inside the trunk. The vehicle was taken to an auto body shop, and holes were discovered in the trunk and were filled. After another rainfall, the vehicle was taken to an Audi dealer, and the dealer stated that the trunk was cleaned, but the failure persisted. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 151,598.
On August 3, 2025, my wife and I came home from dinner and I couldn't get out of the driver's side door. I took it to Naples Audi where I bought the car and delt with its Assistant Service Manager and Service Advisor. Audi estimated the repair to be over $1,300. I called Audi USA Regional Customer Service and Mike B opened a Case 06968056 for me. He got back to me today, August 7, and said Audi Corporate and Naples Audi will still make me pay $800 to do the repair. I'm submitting this claim because an...
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inoperable door handle is a huge safety problem and liability to any Audi owner. The parts to repair cost $500, which includes a part to connect the interior handle to the door latch that opens the door, and 4 bolts! I found out the interior part of the door handle is made of plastic - unbelievably not metal. Audit Assistant Service Manager told me over time, especially in the southwest Florida heat, the plastic can become brittle and crack off the latch. One would think Audi Engineers would know to use metal versus plastic for this critical part that enable the door to open. Audi should fully cover the cost to fix my car due to "engineering mistake." The part wasn't broken based on anything I, or any other consumer, could do to provide service maintenance to keep this plastic part from cracking. This breakdown of the driver's side door not being able to let me out, is a huge safety problem for anyone driving this car.
The contact owns a 2019 Audi A5. The contact stated while the vehicle was parked with the engine running, all four doors of the vehicle locked independently while she was outside of the vehicle and in possession of the keys. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. There was no warning light illuminated. The contact's son who was occupying the vehicle assisted her in unlocking the doors. The contact stated that the failure reoccurred while her two-year-old...
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daughter was in the car seat on the rear passenger's side. The contact was unable to unlock the door of the vehicle using the key fob or the keys manually. The contact was finally able to unlock the vehicle with the assistance of the fire department. Additionally, the contact stated that the child safety lock of the vehicle was manual and would unlock inadvertently while driving, which made it possible for her daughter to open the door. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Water is collecting in the rear passenger door well or the door sill. Water sloshing is heard when braking or accelerating from stop. Problem is more severe after rains or car washes.
I purchased my vehicle in orlando, fl back in april and during the test drive it was discussed with the seller noises in reference to the panoramic sunroof. I live in tampa, fl and was informed by the audi south/orlando dealership I could make an appointment with a dealer locally to fix the issue. I made an appointment and was informed the glass was replaced and the sun shade, however the tracking for the sun shade was not. I have contacted guest relations at the corporate office for autonation who has involved...
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the general managers of both tampa and orlando, and I have made four trips to the dealership and still the problem persists. I have requested reimbursement for my inconvenience for uber expenses and this was provided by orlando location. I received rental car services once in which I was informed I must provide my personal insurance card and credit card in the invent of any accidents based on the rental in which I kindly obliged with the process. I have been more than patient and understanding, however I have not been able to enjoy my vehicle since the purchase in april. My last contact with audi tampa I requested a video of the work performed to validate if anything has been done at all. This is truly my dream car and the experience has resulted in pure dissatisfaction. The vehicle came with a one year warranty and I do not understand why new repairs cannot be completed. I currently do not have the documents based on the time of this entry, however this can be provided. *Tr
2010 Audi a5. Consumer writes in regards to rear main seal leak and pistons. *Ld the consumer stated the dealer advised the cylinder was bad and the motor needed to be replaced. The consumer requested to be included in the class action suit. *Js
I purchased the car used in 2015 with 35k miles. Since then, its been over eleven times regarding water leaking issues, particular involving the sunroof drains especially the right rear drain over the passenger quarter panel window near the airbag area (c-pillar). The headliner had to be replaced at least once (it should have been replaced other times, but the dealership only cleaned the stains). The sunshade had to be replaced/repair twice because it was damaged during manipulation of the headliner, and the...
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sunroof had to be replaced because it was damaged, and then subsequently adjusted due to squeaking. This sunroof continues to have drainage issues after a heavy rain, which results in water leakage onto and staining the headliner. Each time the dealership states that the drains were blocked and needed cleaning, but the car is mostly garaged kept and is not exposed to a lot of tree litter. I asked if there is a permanent fix, and I've contacted audi usa regarding this issue asking for a permanent fix or repurchase/replacement of the vehicle to which they response was no they can't help me or resolve the problem. They suggested that I work with the dealership service manager, with whom I've already worked with and they've been helpful, but if it is a design flaw, then audi usa should do something to correct the problem permanently or buyback the vehicles and make their consumers whole. I am concerned about rusting, compromise of the side airbag (c-pillar), and future deterioration of the headliner. But also the inconvenience and frustration of taking the car into the dealership after a heavy rain (52mi drive one-way) to deal with a leaky roof drain. Please help, initiate a recall so consumers can be made whole by way of repair/replacement or re-purchase of their vehicles this would show auto manufactures that they cannot take advantage of consumers.
Right side (passenger) door latch/lock mechanism failed. Because the lock failed, the alarm system does not see the door as closed and will not arm the system. Subsequently, the door cannot be locked unless you activate using the child proof overide near the latch mechanism. You must reach in through the drivers side to open the door using the handle. This is a safety and security issue that should not happen on any car with less than 55k miles on it. The audi forums have numerous complaints about this issue with...
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the b8 model car (a4/a5/s4/s5/rs5). Additionally, the dealership wants to charge over $650 for parts and labor. This may be a diy if you are very skilled (read: a mechanic) and if you have the right specialty tools. Additionally, the part alone costs $200 for a new replacement. Used parts are available but if the failure rate is close to the 50-55k mile mark, not many of these are available and those that are available are questionable with regards to reliability. I have asked audi america (usa) for good faith assistance but they have remained silent.
Tl* the contact owns a 2010 audi a5. While the vehicle was parked in heavy rain conditions, the inside of the vehicle became flooded. The dealer inspected the vehicle and discovered that the drainage valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vin was unavailable. The approximate failure mileage was 80,000.
Keyless door sensors started to malfunction and would not unlock vehicle when touched. Brought problem to attention of dealership, which stated that they could not duplicate problem and thereby refused to fix issue while the vehicle was still under warranty. Now that the vehicle is no longer under warranty, the problem was found and the cost has to come out of my pocket. There should be a class action lawsuit regarding these keyless door sensor failures. *Tr
Audi a5 - 2010 models. These cars come with faulty lower control arms and bushings which results in shaking in driving from 60mph to 70mph. I just bought a brand new car yesterday to be exact, the entire drive home the car shook violently, this type of shaking can and will cause accidents, a full failure of control arms will result in death. Audi has not conducted a mass recall as of yet, I believe they are waiting for a few deaths and a mass protests and intervention from federal government before doing something. Http://forums.Audiworld.Com/showthread.Php?P=23890501#post23890501. *Tr
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data