Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5...
Suspension
Audi A7 Suspension problems by year
2 complaints filed with NHTSA about the Audi A7's suspension. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.
Suspension complaints by model year
Suspension recalls
Latest A7 suspension complaints
I bought a 2012 audi a7 prestige from carvana online in december 2019, few days before christmas. At the end of january, I'd an issue with my car, which needed it to go to the shop for repairs. At the shop, I found out that my wheels were staggered and that the vehicle was lowered than its original specification and recommendation. I contacted carvana and silverrock, and a claim was initiated on 02/09/2020 at 1:58pm. I was told to take my vehicle to a shop and have them contact customer service. Few months later,...
Read the full complaint
I needed to do oil change and periodic servicing at audi concord, and I was told that the wheels of my vehicle is a hazard and needs to be switched back to manufacturer's specification. Mind you, when I bought my car from carvana, there was never a disclosure of the wheels been changed. Carvana claims they have mechanics who inspect every car they sell and I'm sure if that is true, they knew about this and just decided not to disclose it to me, so I could go on with the vehicle purchase. Audi has stated that my wheels could fall off, among other risks of driving a staggered wheel. My a7 is a quatro and everything is a set of 4, that needs to match. I've a 3-year old son I drive around in the back seat. I'm sure if I wasn't black, they would disclose the danger of driving around with my family in a car the wheels could fall off and kill us all. I've alerted the dealership and the warranty company, and they are not trying to do anything. They claim I needed a diagnosis from when I first reported the issue, even though I've sent them and uploaded a file from my service advisor at audi, and the pdf clearly states my claim. This is not a new problem. This is something that started even before I got the car. Why can't it be simply corrected back to manufacturer's specification?
The vehicle collapsed while using the vehicle jack to raise the car to remove the front driver's side wheel. The jack was inserted into the plastic jack saddle located in the driver's side rocker panel. The vehicle was raised approximately 4 inches, the wheel was removed, and the jack saddle broke and dislodged from the vehicle causing the vehicle to suddenly and abruptly fall to the ground. The driver's side rocker panel, front fender, door, and front stabilizers were damaged. Additionally, I could have been...
Read the full complaint
crushed had I been under the vehicle at the time. The vehicle was stationary in a controlled environment inside a finished residential garage with a flat concrete floor. The incident was reported to audi of pensacola and audi of america for review. Neither accepted any responsibility for the malfunction or defective product and advised me to simply report it to my insurance company for repair reimbursement.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data