- The problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- The risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- The fix
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Vehicle safety record
2020 Audi E-Tron Problems, complaints & recalls
No owner complaints about the 2020 Audi E-Tron have been filed with NHTSA. It is covered by 4 recalls, the latest in December 2025 for the camera.
NHTSA data checked
BFewer problems than a typical E-Tron year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Audi E-Tron recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
- The risk
- A high-voltage battery that overheats increases the risk of a fire.
- The fix
- Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
- The problem
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- The risk
- An overheated outlet or charging cable can increase the risk of a fire.
- The fix
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
- The problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
- The risk
- Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
- The fix
- Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 47R1.
What owners say
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No complaints about the 2020 Audi E-Tron yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Audi E-Tron: every year compared
All E-Tron years2020 Audi E-Tron vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Audi E-Tron | 0 | 4 | B | |
| 2020 Audi A4 Allroad | 158 | 1 | F | Compare |
| 2020 Audi A4 | 128 | 3 | D | Compare |
| 2020 Audi A5 | 60 | 4 | F | Compare |
| 2020 Audi A5 Sportback | 60 | 0 | F | Compare |
| 2020 Audi A6 | 27 | 9 | D | Compare |
| 2020 Audi A6 (with Rear Seat Sabs) | 27 | 0 | - | Compare |
| 2020 Audi A3 | 16 | 3 | C | Compare |
| 2020 Audi A3 Cabriolet | 16 | 0 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Audi E-Tron
Does the 2020 Audi E-Tron have any recalls?
Yes - NHTSA lists 4 recalls for the 2020 Audi E-Tron: camera (December 2025); software (December 2023); onboard (December 2023); service brakes, hydraulic (July 2021). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Audi E-Tron had?
None have been filed with NHTSA so far.
Is the 2020 Audi E-Tron a reliable vehicle?
Its Safety Index is 63 out of 100 (grade B: fewer problems than a typical Audi E-Tron year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Audi E-Tron has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data